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Navigating the complex transformation agenda

Our research study looks at the opportunities and challenges organizations face as they accelerate new strategies in a volatile business environment. For those that succeed? Stronger growth potential and competitive advantage.

Navigating the complex transformation agenda
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Learn how to transform your business

Capturing value while steering a new course is today’s business imperative

Whether it’s evolving customer demand, cost efficiency, or new operating models, companies are undertaking multiple—often continuous—transformations to fuel their future growth. Add to that current marketplace disruptions, higher costs and interest rates, and a lackluster economic outlook, and you have a forecast for compound volatility.

We surveyed top business leaders and middle managers to find out how they are coping. As expected, we found both aspiration and concern. We combined their perspectives with our insights to form an action agenda that will help you master your transformation environment and become a stronger competitor in a continually more challenging world.

Transformations are increasing in complexity

Transformation activities can take a toll on morale and resilience if not orchestrated and managed well.

82%

of companies are undertaking 2 or more transformations

60%

of senior leaders say that transformations have become continuous

76%

of employees are involved in 3 or more transformation workstreams

Leaders are focused on value

Our study captured insights on what is most important for organizations to achieve with transformation. These are the top three answers.

39%

Improved business performance

25%

Improved ROI/capital efficiency

12%

Grow market share

Source: KPMG survey of executives on transformation, Feb 2023

Learn how transformation can create growth opportunity

True transformation goes beyond routine performance improvement.  It creates a fundamental shift in how business gets done—and that can translate into competitive, financial and operational improvements that result in real business value.  This study shares four important steps that will help you transform how you transform.

Define value for your business—then measure and capture it

Define value for your business—then measure and capture it

Clearly articulate what you want to achieve as a result of transforming and model your future state. Use data and analytics to realistically look at impacts and assess the value you want to create for your business.

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Address people and culture roadblocks

Address people and culture roadblocks

Success relies on people doing things differently. It’s not about just putting in new technology and hoping for better outcomes. Leaders must model new behaviors and understand the capacity for change—then take action to remove barriers.

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Orchestrate transformation complexity

Orchestrate transformation complexity

Running multiple transformations simultaneously has become the new normal. But the operations are often run in silos without appreciation for the impact one can have on the others. Take a big-picture view and plan coordination.

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Make technology work for you—not the other way around

Make technology work for you—not the other way around

Be mindful about the technology being used across all your transformations. Build a strategic view of your data and systems, and how they will all work together to help you meet your goals.

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Explore more

See related insights on managing transformation

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Mastering compound volatility

How companies can get through the next quarter—and the next five years

Webcast Replay Webcast Upcoming Listen Now

The art of continuous transformation

Learn how to orchestrate an ever-evolving set of initiatives to quantify, articulate and deliver value.

Webcast Replay Webcast Upcoming Listen Now

Reframe transformation to unlock growth potential

Improving digital agility is essential for meeting customer demands, staying relevant, and delivering sustainable growth.

More insights

Explore additional insights to learn more of our perspectives on the evolving transformation landscape.

What do you want to achieve?

See how KPMG is helping clients achieve their transformation success stories.

See how the KPMG transformation approach helps you make the difference

How KPMG can help with your Business Transformation

Address your unique transformation challenges with the holistic, business-led strategies from KPMG. We look at each transformation through a lens that takes your sector, customers, technology maturity, and available resources into account.

Thank you

Thank you for your interest in “The New Transformation Agenda.”

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Navigating transformation in a complex world

Our research study looks at the opportunities and challenges organizations face as they accelerate new strategies and transformations in a volatile business environment. For those that succeed? Stronger growth potential and competitive advantage.

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