Taking a human-centric approach to transforming the employee experience

In a world that has become increasingly digital, with hybrid work arrangements and a globally connected workforce, it should come as no surprise that work and workplace relationships are more complex, less predictable, and touch more stakeholders in an organization than ever before.

This is a major reason why the “employee experience” and employee well-being have quickly risen to become a key C-suite agenda item. A growing number of organizations have come to understand that it’s critical to measure employee and workforce sentiment and connectiveness in much the same way companies measure operational effectiveness and efficiency.

KPMG’s new, downloadable report, Future focus: Employee experience of tomorrow—Five keys to a human-centric approach to impactful transformation will help you better understand the employee experience, transform how your people work, and change the way your organization interacts with its personnel.

The report will show you how to:

• Build ‘employee engagement’ via smart survey strategies, and what to avoid when you distribute them.
• Adopt a listening strategy, which includes listening to key stakeholders, senior leaders in various departments, and of course, to your employees
• Measure the employee experience most efficiently and efficiently.
• Evaluate vendors and establish guiderails on how they interact with your personnel.
• Take action based on the insights gained after you’ve gathered, measured and analyzed the data.

The report also takes a look at the Dot to Dot by KPMG platform which offers an innovative new way of looking at employee experiences throughout the global mobility journey. It provides a visual representation of the employee experience that helps organizations measure and understand employee sentiment in a snapshot and over time, allows them to see where they’ve made progress and where challenges continue to exist, and how to can improve the employee experience in order to and attract and retain top talent.