At KPMG, we leverage our human capabilities with technologies, insights, leading practices, and strategic alliances, to deliver high-quality repeatable outcomes to support our clients to manage their knowledge-intensive processes.

As strategic collaborators, KPMG professionals help you create effective operating models. So, whether you’re modernising a process or transforming an entire business function, you can turn your vision into long-term value.

Your strategic Managed Services partner

Helping you deliver better outcomes, improving efficiency and assuring quality.

Benefits of KPMG Managed Services

Managed Services that go beyond.

KPMG Managed Services help clients to create effective operating models that give them the capacity to focus on transformation and realise long term value.

By combining advanced technology with industry-specific expertise, leading advisory capabilities, strategic alliances and change management, KPMG Managed Services support clients to go:

  • beyond cost savings by helping driving strategic business outcomes while also reducing operating costs by as much as 15 to 45 percent.  
  • beyond technology with services that are tech-enabled but strategy led to accelerate and sustain our clients’ transformation journey while limiting disruption and risk. 
  • beyond the back office by transforming high-value and complex processes that require deep subject matter expertise. 

KPMG Managed Services provides:

  • predictable costs
  • meaningful outcomes
  • scalability at speed to meet fast-changing needs
  • operational excellence
  • a superior end-to-end experience
  • flexible delivery models.

How KPMG's Managed Services can help

Our services include:

Remediation Services

Tailored remediation services to meet regulatory requirements.

KPMG is a trusted remediation partner renowned for delivering excellence, expertise, and results. Our available support models range from subject matter expertise and industry guidance to end-to-end delivery solutions.

KPMG Risk Hub

A reliable and cost-effective governance, risk and compliance solution.

KPMG Risk Hub provides a holistic view of risks, integrating information and data across all levels of the business through an interactive, cloud-based technology solution for real-time risk management.

Learn more about KPMG Risk Hub ❯

Claims and Complaints

Your trusted partner in compliance monitoring, tracking relevant regulations and providing prompt insights and analysis pertaining to your compliance monitoring requirements.

Streamline the monitoring of your in-scope legislation through a centralised provider offering pertinent insights re regulatory changes and alerts.

KPMG Powered Evolution

An on-demand service specifically designed to continually optimise your functional transformation.

KPMG Powered Evolution is a unique and flexible support model for Ongoing SaaS AMS designed to provide class leading services with flexibility, predictability and access to specialist resources that is important to maximising client's investments.

Learn more about KPMG Powered Evolution ❯

Financial Crime Services

From ongoing operations to remediation execution and into industry guidance and advisory.

KPMG’s KYC/CDD Managed Service solution is designed to help financial institutions reduce the overall cost of the KYC/CDD function by optimizing the manual operations so that the staff can focus on value-add services.

Learn more about Financial Crime Services ❯

Regulatory Horizon Scanning

Your trusted partner in tracking relevant regulations and providing prompt insights and analysis.

Streamlining the monitoring of your in-scope legislation through a centralised provider offering pertinent insights re regulatory changes and alerts.

Learning Managed Service

Employee learning and upskilling programs for large workforces.

Transforming your approach to learning through re-imagining existing learning frameworks via the eye of the learner.

Learn more about Learning Managed Service ❯

Third Party Risk Management

KPMG can help organisations design, implement and manage third-party risk across the end-to-end supplier lifecycle.

KPMG can operate the end-to-end processes for pre- and post-contract screening and monitoring of third parties. Delivered by experienced risk domain professionals and incorporating leading technologies, commercial data sources and proprietary KPMG methodologies.

Learn more about Third Party Risk Management ❯

Find out how our managed services specialists can help your business.

Watch: KPMG Powered Evolution

Contact KPMG’s Managed Services specialists


Frequently Asked Questions

What is Managed Services?

By combining advanced technology with industry-specific expertise, leading advisory capabilities, strategic alliances and change management, KPMG Managed Services goes beyond traditional Business Process Outsourcing (BPO) to support our clients’ knowledge-intensive operations.

As strategic collaborators, KPMG professionals help you create effective operating models. So whether you’re modernising a process or transforming an entire business function, you can turn your vision into long-term value.

What are the benefits of utilising KPMG Managed Services?

The benefits of utilising managed services include, but are not limited to:

  1. Focus on core activities – partnering with KPMG allows you to focus on your core business offerings and strategic goals.
  2. Accelerated transformation – transformation is key to sustained advantage, but it’s not a fixed destination. By the time you get there, ‘there’ has already moved on.
  3. Continuous evolution – KPMG Managed Services can help continually evolve your business functions to keep up with ever-changing targets, whilst hitting key stops along the way.
  4. Access to expertise – We bring a whole of KPMG firm mindset to every client problem statement. In this model we have access to deep technical expertise across a myriad of subject matters and industries.
  5. Cost reduction – KPMG Managed Services are likely to be more cost-effective compared to delivering the service in-house.
  6. Diversifying risk – engaging KPMG places accountability for the delivery of the service us.

Can I tailor the managed service to suit my needs?

Absolutely. KPMG Managed Services will work with you to design the service so that it meets your specific needs and requirements.

How long does it take to set up a managed service?

In KPMG Managed Services, we have extensive experience in setting up managed services engagements with speed and agility. We have numerous accelerators to facilitate the establishment of a service promptly and in line with your needs and requirements.