The Australian payments landscape continues to evolve with new technologies, changing regulations, the rise of Fintech, and the introduction of the New Payments Platform (NPP), which have all contributed to a shift in business and society’s expectations of where and how they can make and receive payments.  

This evolution presents opportunities for organisations to attract and retain customers, improve efficiencies and innovate on traditional business models and revenue streams. There is potential to provide a ‘seamless’ customer experience, in which payment is an invisible part of the process.  

  • We can help

    • Respond to the changing nature of payments
    • Anticipate future challenges
    • Capitalise on emerging opportunities
    • Innovate on product development

KPMG's Payments Advisory services

KPMG’s dedicated Payments Advisory team draws on deep experience to assist in key areas including:

Payments strategy

We can help develop a strategy that aligns to current market conditions and considers the future, as well as identify potential sources of competitive advantage and investment approaches.

Identifying commercial opportunities

We can map strategic industry ecosystems, analyse customer journeys and help to validate revenue and costs across payment products and events.

New Payment Platform Advisory

We have led the way with coordinating major banks to work together to strategise and implement the NPP, through comprehensive program management and governance.

Payments technology operations

Reviewing existing payments architecture and systems, and providing strategic investment and/or costing advice – in turn helping organisations respond to, or initiate, growth.

Payment program delivery

Assisting organisations deliver payments transformation and remediation programs, driving new payments experiences for customers, businesses and merchants.

Payments process & risk assessment

Assisting organisations in assessing their payments processes and risks. We work closely with leading Australian banks and governments, and have close connections with global payments specialists.

How KPMG can help

We support our clients in responding to the changing nature of payments by helping to anticipate future challenges, capitalise on emerging opportunities, and innovate on product development. We also help our clients deliver on these opportunities.

Contact KPMG’s Payments Advisory specialist