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Joe Koester is a Principal in KPMG’s Advisory Services practice with over 20 years of IT advisory and consulting experience. Joe leads the KPMG US ServiceNow Practice, directing sales and delivery while also advising key KPMG clients in their transformation efforts. Joe’s strength is in leading business-focused transformation by helping organizations align IT operations with the needs of the business. His experience, background, and thought leadership help guide clients who are looking to tackle complex IT challenges through transformation, while taking advantage of marketplace advancements.