David Klimek

Principal, Customer Advisory, Service Optimization Leader, KPMG US

Tysons Corner
Image of David Klimek

David Klimek

Principal, Customer Advisory, Service Optimization Leader

Dave brings over 30 years of customer relationship management experience; helping organizations across industries deliver meaningful and impactful experiences across in-person, phone and digital channels. Dave’s work within the public and private sector spans 40 states and 6 countries and includes large-scale transformation, end-to-end analytics, customer and employee experience design, digital self-service and process re-engineering. Dave also holds multiple patents focused on customer service, experience, and digital servicing.

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