Jamaal G Campbell

Jamaal is a Director in KPMG’s Healthcare’s Provider solutions practice. Jamaal is dynamic healthcare leader with 20 years of repeated success at improving business and clinical operations across diverse and complex healthcare systems to achieve significant, sustainable, transformative results. Additionally, Jamaal has a robust background in guiding community health and clinical initiatives. He has strong expertise in Critical Care, Emergency Services, Inpatient Nursing Departments, Rehab Therapy, FQHCs, Ambulatory and Post-Acute facilities. His skill set includes strategic planning & advisory, clinical, operational & quality performance improvement, advanced data analytics, Nursing practice, workforce innovation & Labor management, staffing optimization, throughput management, workflow & process redesign, and productivity enhancement.

Representative Project Leadership Experience

• Jamaal has substantial experience leading and coordinating Healthcare performance improvement engagements across acute care and post-acute care health systems. Prior to KPMG, Jamaal served as an Associate Director where he demonstrated a diverse array of leadership responsibilities including project management, strategic planning, solution development, sales & pipeline growth, coaching, training, mentoring and data analytics. He has also provided subject matter knowledge and guidance to multiple leading global health care institutions on how to achieve clinical, operational, and financial performance improvement results.
• Led multiple workforce performance improvement engagements with various concentrations around workforce innovation, staffing management & optimization, productivity goal setting & adherence, benchmarking, future state planning, and process improvement initiatives, such as workload analysis, and workflow redesigns. All engagements yielded significant financial impact and/or cost savings ranging from $10 million to greater than $100 million. 
• Orchestrated operational performance improvement engagement at large academic medical center Emergency Department that identified inefficiencies in Labor management, Provider staffing & compensation model, throughput management, clinical operations, and care management & care delivery that yielded a $11 million financial benefit opportunity within first year.
• Constructed transformative redesign for a series of antiquated FQHCs to align with leading practice and industry standards, resulting in 110% growth in revenue, 50% increase in access and capacity management, Provider and medical staff optimization, expansion of services, efficiencies in operations, 37% in cost & waste reductions and enhancements in quality and patient experience. 
• Directed multiple design and optimization engagements of Epic, Cerner, PCC, and eClinicalWorks EMR systems across a variety of healthcare settings. 

Education 
MBA in Medical Services Management, Johns Hopkins University
Graduate Certificate of Business in Medicine, Johns Hopkins University
Bachelor of Science in Nursing/Registered Nurse License, Marymount University
Bachelor of Science in Public and Community Health, University of Maryland, College Park