Unlock maximum value from every transaction

For companies navigating deal complexity, proactively addressing common problems during M&A implementation is key to achieving the envisioned outcomes.

Big deals demand more than bold strategy. They require precise execution, crossfunctional alignment, and the ability to deliver value under pressure. From Day 1 planning to long-term value realization, it takes thoughtful, sustained efforts to turn transactional moments into transformational outcomes. Yet, much can go wrong with high-stakes mergers and acquisitions (M&A). 

Adhoc or siloed integration

Disjointed planning can stall progress and dilute synergy realization. A strong governance structure and strategic planning are key.

Missed synergies

Synergies are frequently missed due to poor planning and execution stemming from failures in communication, change management, and poor GTM alignment.

Stakeholder letdown

Uncertainty can erode stakeholder trust, impacting customer and talent retention. Clear communication mitigates risk.

Cultural and leadership misalignment

Clashes can hinder strategic goals—aligning leadership and cultures is essential to integration success.

Accountability in ROI

Transparency and accountability structures are necessary for tracking performance and achieving strategic objectives.

IT as an integration driver

IT integration can dictate success—digital transformation and modernization should be strategic priorities.

6 critical M&A challenges—and how to solve them

In today’s volatile economic climate, M&A success depends on more than valuation models and favorable transaction terms. Explore the issues that frequently derail even the most carefully laid-out deals—and how KPMG LLP (KPMG) can help you deliver tangible value at every stage.

CHALLENGE 1

Adhoc or siloed integration planning and execution

Before

Many deals underperform due to stalled integration. Complex transactions often slow down as leadership teams get bogged down in firefighting rather than strategic delivery. Conflicting systems and disjointed business units hinder decision-making, resulting in delayed, diluted, or unrealized synergies.

Solution

Merger integration framework:

  • Central Governance: Establish a robust integration governance structure to prioritize critical activities, accelerate synergy realization, and sustain business continuity from Day 1.
  • Due Diligence: Begin integration planning during due diligence to ensure deal drivers are achieved within the model timeframe.
  • Web-Based Tools: Utilize a web-based platform for detailed plans and progress tracking, eliminating manual status reports.
  • Scalable Playbooks: Create scalable playbooks to guide integration across people, processes, and platforms while preserving performance.

After

The KPMG advanced transaction execution tools, powered by the Smartsheet secure and cloud-based platform, we transform your integration experience. Our approach simplifies M&A integration and divestiture processes effortlessly, allowing you to access real-time information and collaborate across teams and geographies. Automate routine tasks and streamline your workflow on a secure, customizable platform designed to fit your unique needs. Gain valuable insights and make informed decisions with confidence, as you align integration priorities with your deal thesis and value levers.

We accelerate integration across processes, talent, and cultures without disrupting performance. Rapidly onboard systems, teams, and customers with minimal disruption, and track and optimize realized synergies in real time. This results in a smoother, faster path to achieving your strategic objectives and maximizing deal value.

Before

Before

Many deals underperform due to stalled integration. Complex transactions often slow down as leadership teams get bogged down in firefighting rather than strategic delivery. Conflicting systems and disjointed business units hinder decision-making, resulting in delayed, diluted, or unrealized synergies.

Solution

Merger integration framework:

  • Central Governance: Establish a robust integration governance structure to prioritize critical activities, accelerate synergy realization, and sustain business continuity from Day 1.
  • Due Diligence: Begin integration planning during due diligence to ensure deal drivers are achieved within the model timeframe.
  • Web-Based Tools: Utilize a web-based platform for detailed plans and progress tracking, eliminating manual status reports.
  • Scalable Playbooks: Create scalable playbooks to guide integration across people, processes, and platforms while preserving performance.

After

After

The KPMG advanced transaction execution tools, powered by the Smartsheet secure and cloud-based platform, we transform your integration experience. Our approach simplifies M&A integration and divestiture processes effortlessly, allowing you to access real-time information and collaborate across teams and geographies. Automate routine tasks and streamline your workflow on a secure, customizable platform designed to fit your unique needs. Gain valuable insights and make informed decisions with confidence, as you align integration priorities with your deal thesis and value levers.

We accelerate integration across processes, talent, and cultures without disrupting performance. Rapidly onboard systems, teams, and customers with minimal disruption, and track and optimize realized synergies in real time. This results in a smoother, faster path to achieving your strategic objectives and maximizing deal value.

CHALLENGE 2

Missed Synergies: Preventing Value Erosion

Before

Revenue and cost-saving synergies frequently go unrealized due to inadequate planning and execution, poor strategic alignment, insufficient communication and leadership, fragmented sales models, and poor go-to-market (GTM) alignment. Operational inefficiencies may persist without effective integration, leaving considerable cost savings and growth potential untapped. Cost synergies, which should be realized quickly following deal closure, often fall short due to insufficient strategic planning and communication. The complexity of achieving revenue synergies requires rethinking GTM strategies, which are frequently neglected. Sales teams operating in silos can miss critical cross-sell and upsell opportunities, while overlapping product offerings may confuse customers and cannibalize revenue streams. Consequently, inadequate visibility into synergy realization can erode overall deal value, undermining opportunities for growth and savings.

Solution

Develop Rigorous Synergy and Value Creation Strategies

  • Strategic Alignment: Set clear, measurable targets and align organizational efforts to ensure a unified vision for synergy realization.
  • Detailed Planning: Conduct thorough bottom-up analyses of potential synergies and deploy execution plans with assigned leaders, incentivizing them to achieve identified goals.
  • Effective Monitoring: Establish robust systems for continuous monitoring and tracking of financial and operational metrics to ensure visibility and accountability in value creation.
  • Communication and Change Management: Implement transparent communication strategies to build internal and external stakeholder trust and align teams around shared objectives. External stakeholder trust is particularly vital for public companies, as it enables investors and analysts to comprehend how synergies will be achieved; this level of trust, or the absence thereof, frequently manifests in a company's share price.

After

KPMG enables organizations to fully capitalize on both cost and revenue synergies through strategic alignment and disciplined execution. By integrating portfolios, teams, and operations efficiently, we drive top-line growth and optimize cost structures simultaneously. Our targeted initiatives accelerate market penetration and streamline operational processes, reducing redundancies and unlocking cost efficiencies. Through robust systems that continuously track and validate synergy realization, organizations can confidently achieve measurable outcomes, ensuring that both growth opportunities and cost-saving potentials are captured. This cohesive approach helps maximize deal value by leveraging synergies across all facets of the business.

Before

Before

Revenue and cost-saving synergies frequently go unrealized due to inadequate planning and execution, poor strategic alignment, insufficient communication and leadership, fragmented sales models, and poor go-to-market (GTM) alignment. Operational inefficiencies may persist without effective integration, leaving considerable cost savings and growth potential untapped. Cost synergies, which should be realized quickly following deal closure, often fall short due to insufficient strategic planning and communication. The complexity of achieving revenue synergies requires rethinking GTM strategies, which are frequently neglected. Sales teams operating in silos can miss critical cross-sell and upsell opportunities, while overlapping product offerings may confuse customers and cannibalize revenue streams. Consequently, inadequate visibility into synergy realization can erode overall deal value, undermining opportunities for growth and savings.

Solution

Develop Rigorous Synergy and Value Creation Strategies

  • Strategic Alignment: Set clear, measurable targets and align organizational efforts to ensure a unified vision for synergy realization.
  • Detailed Planning: Conduct thorough bottom-up analyses of potential synergies and deploy execution plans with assigned leaders, incentivizing them to achieve identified goals.
  • Effective Monitoring: Establish robust systems for continuous monitoring and tracking of financial and operational metrics to ensure visibility and accountability in value creation.
  • Communication and Change Management: Implement transparent communication strategies to build internal and external stakeholder trust and align teams around shared objectives. External stakeholder trust is particularly vital for public companies, as it enables investors and analysts to comprehend how synergies will be achieved; this level of trust, or the absence thereof, frequently manifests in a company's share price.

After

After

KPMG enables organizations to fully capitalize on both cost and revenue synergies through strategic alignment and disciplined execution. By integrating portfolios, teams, and operations efficiently, we drive top-line growth and optimize cost structures simultaneously. Our targeted initiatives accelerate market penetration and streamline operational processes, reducing redundancies and unlocking cost efficiencies. Through robust systems that continuously track and validate synergy realization, organizations can confidently achieve measurable outcomes, ensuring that both growth opportunities and cost-saving potentials are captured. This cohesive approach helps maximize deal value by leveraging synergies across all facets of the business.

CHALLENGE 3

Stakeholder letdown: Customer and talent loss

Before

M&A uncertainty can negatively impact stakeholders, leading to customer and talent loss. Without clear communication about the future state and offerings, customer trust erodes, and employee engagement declines, risking attrition.  This erosion of trust can undermine your brand's reputation and cause investors to lose confidence in the deal's direction, compounding the challenge of preserving stakeholder value.

Solution

In-Depth Stakeholder Engagement Strategy

  • Targeted Narratives: Protect value and build trust through targeted customer-specific messaging across stakeholder groups.
  • Enterprise Planning: Enhance transparency and cultivate trust from announcement through integration.

After

Our goal is to deliver unified and strategic messaging that resonates with all customers. Clear and consistent communication reassures customers, fostering continuity and confidence in your brand. It also motivates internal teams to align quickly around the shared vision. With our expertise, you can effectively manage external and internal narratives to maintain customer loyalty, investor alignment, and employee retention, securing stakeholder confidence throughout the M&A process.

Before

Before

M&A uncertainty can negatively impact stakeholders, leading to customer and talent loss. Without clear communication about the future state and offerings, customer trust erodes, and employee engagement declines, risking attrition.  This erosion of trust can undermine your brand's reputation and cause investors to lose confidence in the deal's direction, compounding the challenge of preserving stakeholder value.

Solution

In-Depth Stakeholder Engagement Strategy

  • Targeted Narratives: Protect value and build trust through targeted customer-specific messaging across stakeholder groups.
  • Enterprise Planning: Enhance transparency and cultivate trust from announcement through integration.

After

After

Our goal is to deliver unified and strategic messaging that resonates with all customers. Clear and consistent communication reassures customers, fostering continuity and confidence in your brand. It also motivates internal teams to align quickly around the shared vision. With our expertise, you can effectively manage external and internal narratives to maintain customer loyalty, investor alignment, and employee retention, securing stakeholder confidence throughout the M&A process.

CHALLENGE 4

Aligning cultures and leadership

Before

Culture clashes are a top reason executive teams fail post-transaction. Internal friction stalls the realization of strategic goals. Leadership teams operate with unclear roles and competing priorities. Employees disengage and walk out when cultural misalignment leads to working-level dysfunction. Without culture and leadership alignment, even well-structured deals unravel. 

Solution

Leadership and Cultural Alignment

  • Tools and Frameworks: Proactively address cultural clashes with tools to align leadership with intention and speed.
  • Diagnostic Tools: Assess cultural fit, provide leadership coaching, and design operating models for unified teams.
  • Cohesive Strategy: Develop a strategy to integrate diverse cultures and establish clear roles and priorities.

After

KPMG delivers a unified purpose, leadership alignment, and cultural fit to prevent talent loss and internal conflict. Leadership clarity enables confident decision-making, while shared cultural values drive faster integration at every level. With a renewed sense of purpose, employees are motivated to re-engage.

Before

Before

Culture clashes are a top reason executive teams fail post-transaction. Internal friction stalls the realization of strategic goals. Leadership teams operate with unclear roles and competing priorities. Employees disengage and walk out when cultural misalignment leads to working-level dysfunction. Without culture and leadership alignment, even well-structured deals unravel. 

Solution

Leadership and Cultural Alignment

  • Tools and Frameworks: Proactively address cultural clashes with tools to align leadership with intention and speed.
  • Diagnostic Tools: Assess cultural fit, provide leadership coaching, and design operating models for unified teams.
  • Cohesive Strategy: Develop a strategy to integrate diverse cultures and establish clear roles and priorities.

After

After

KPMG delivers a unified purpose, leadership alignment, and cultural fit to prevent talent loss and internal conflict. Leadership clarity enables confident decision-making, while shared cultural values drive faster integration at every level. With a renewed sense of purpose, employees are motivated to re-engage.

CHALLENGE 5

Ensuring accountability in ROI delivery

Before

Board directors and investment analysts require timely, transparent updates on the progress of M&A initiatives. They become frustrated when management fails to provide clarity on how deal strategies translate into tangible ROI. Without a centralized system to track synergy capture and performance metrics, operational teams find it challenging to connect actions with strategic objectives, leaving deal value in the realm of theory rather than practice.

Solution

Integrate synergies into budgets and accountability structures

  • Embedded Synergies: Build synergies directly into budgeting and performance evaluations.
  • Value Tracking: Implement robust infrastructure for value tracking and reporting.
  • Custom Dashboards: Utilize KPMG dashboards and tools to maintain alignment and enforce accountability.

After

Our solutions empower boards and investors with real-time, transparent insights into the financial and strategic outcomes of M&A activities. By providing a centralized dashboard that ties key performance indicators (KPIs) to the original deal thesis, we ensure that synergy realization is a disciplined and continuous process. This enables boardrooms and Wall Street to confidently evaluate M&A success based on clear, measurable business results, ensuring accountability and maximizing value delivery at every stage.

Before

Before

Board directors and investment analysts require timely, transparent updates on the progress of M&A initiatives. They become frustrated when management fails to provide clarity on how deal strategies translate into tangible ROI. Without a centralized system to track synergy capture and performance metrics, operational teams find it challenging to connect actions with strategic objectives, leaving deal value in the realm of theory rather than practice.

Solution

Integrate synergies into budgets and accountability structures

  • Embedded Synergies: Build synergies directly into budgeting and performance evaluations.
  • Value Tracking: Implement robust infrastructure for value tracking and reporting.
  • Custom Dashboards: Utilize KPMG dashboards and tools to maintain alignment and enforce accountability.

After

After

Our solutions empower boards and investors with real-time, transparent insights into the financial and strategic outcomes of M&A activities. By providing a centralized dashboard that ties key performance indicators (KPIs) to the original deal thesis, we ensure that synergy realization is a disciplined and continuous process. This enables boardrooms and Wall Street to confidently evaluate M&A success based on clear, measurable business results, ensuring accountability and maximizing value delivery at every stage.

CHALLENGE 6

Using IT as the driver of seamless integration and digital modernization

Before

In many mergers and acquisitions, IT integration often dictates the pace of overall integration. While the immediate focus is frequently on combining existing systems, this approach can re-entrench legacy technologies that limit agility and future scalability. The decision to invest in digital modernization must be considered separately from the deal's primary drivers, as innovation is not inherently tied to the immediate ROI of the transaction. Without a digital-first strategy, some deals risk embedding outdated processes into the future state, sacrificing long-term innovation for short-term stability.

Solution

Harnessing M&A for digital transformation

  • Strategic Modernization with AI: Leverage the opportunity presented by M&A to launch comprehensive digital transformation strategies, incorporating AI at the core. This approach extends beyond short-term integration goals, focusing on AI, analytics, cloud-native solutions, and smart sheets to modernize business infrastructure.
  • Focused Investment in Innovation: Establish digital blueprints that streamline IT environments and align them with strategic business objectives, rather than treating them as isolated back-end functions.
  • Cloud Migration as a Value Driver: Emphasize cloud migration, AI integration, and IT modernization as key drivers of value creation, providing enhanced agility and scalability for the future combined entity.

After

Our transaction-ready digital transformation framework positions your IT and AI infrastructure as competitive assets. By rationalizing systems and leveraging AI without accumulating tech debt, we ensure that digital-first operating models are implemented from Day 1 to support scale, efficiency, and innovation. IT and AI integration becomes a key enabler of business strategy, with AI and cloud migration and modernization driving tangible value. A unified digital architecture accelerates decision-making and enhances customer visibility, establishing competitive advantage through proactive, AI-driven innovation rather than inherited capabilities.

Before

Before

In many mergers and acquisitions, IT integration often dictates the pace of overall integration. While the immediate focus is frequently on combining existing systems, this approach can re-entrench legacy technologies that limit agility and future scalability. The decision to invest in digital modernization must be considered separately from the deal's primary drivers, as innovation is not inherently tied to the immediate ROI of the transaction. Without a digital-first strategy, some deals risk embedding outdated processes into the future state, sacrificing long-term innovation for short-term stability.

Solution

Harnessing M&A for digital transformation

  • Strategic Modernization with AI: Leverage the opportunity presented by M&A to launch comprehensive digital transformation strategies, incorporating AI at the core. This approach extends beyond short-term integration goals, focusing on AI, analytics, cloud-native solutions, and smart sheets to modernize business infrastructure.
  • Focused Investment in Innovation: Establish digital blueprints that streamline IT environments and align them with strategic business objectives, rather than treating them as isolated back-end functions.
  • Cloud Migration as a Value Driver: Emphasize cloud migration, AI integration, and IT modernization as key drivers of value creation, providing enhanced agility and scalability for the future combined entity.

After

After

Our transaction-ready digital transformation framework positions your IT and AI infrastructure as competitive assets. By rationalizing systems and leveraging AI without accumulating tech debt, we ensure that digital-first operating models are implemented from Day 1 to support scale, efficiency, and innovation. IT and AI integration becomes a key enabler of business strategy, with AI and cloud migration and modernization driving tangible value. A unified digital architecture accelerates decision-making and enhances customer visibility, establishing competitive advantage through proactive, AI-driven innovation rather than inherited capabilities.

Strengthen your deal fundamentals to achieve M&A success in partnership with KPMG

Service
Mergers & Acquisitions: Value is hiding in every corner of complex deals
Make the most of M&A opportunities with deeper insights that drive faster outcomes.

KPMG LLP (KPMG) helps enterprise leaders move at deal speed without compromising performance—faster, cleaner, and with fewer surprises. Whether you’re acquiring, divesting, or restructuring, our wide-ranging M&A capabilities can deliver results where it matters most. 

Our tech-enabled deal teams are purpose-built for the coordinated orchestration of value. Our deal architect model provides you with a single point of accountability, synthesizing insights, and mobilizing the breadth and depth of our functional and industry experience. KPMG teams are focused on the value drivers underpinning your investment thesis, helping to reduce value leakage, accelerating value creation, and creating continuity from pre-deal to post-deal phases.

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Elevate your strategy and execution

Our support spans integration and separation, commercial due diligence, and GTM alignment to help deliver results beyond Day 1.

Accelerate financial performance and value realization

We build KPI dashboards, monitor synergy capture, and generate transparent reporting to boards, investors, and internal teams—turning assumptions into measurable outcomes.

Empower your people, culture, and risk management

From leadership alignment to compliance readiness, we help you integrate people and purpose. Our services span change management, organizational design, and cross-border regulatory navigation.

Transform your digital and tech capabilities

Through connected enterprise frameworks and digital lighthouse capabilities, we unify tech stacks, accelerate cloud migration, and optimize architecture to power future-ready operations. 

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