The future of IT
Strategies to advance the IT function to build innovation, resilience, and sustainability in a cloud and AI-enabled era
Public cloud, everything-as-a-service (XaaS), AI and other advancements are making new demands of IT leaders — and their teams.
KPMG believes IT can be a driving force behind the successful integration and application of technology, to build innovative, resilient, sustainable, data-driven organizations. But a leap in role is required—and fast.
In our report, The future of IT, we carried out in-depth research into the forces of change in IT, identifying six prevailing trends:
The transition to XaaS can bring significant benefits — but also presents IT functions with new risks and costs.
To progress from enabling processes to delivering insights, IT leaders need to re-wire data architecture and expand capabilities.
Combining technology and humans, supported by a strong resilient culture, can reduce vulnerabilities to service disruption and cyber threats.
Through creative approaches to recruitment and personal development, organizations can overcome talent gaps and foster diverse, exciting, and fulfilling workplaces.
IT is now well-positioned as a transformative business partner, but it should accelerate the velocity of its innovation to maintain prominence.
IT is uniquely positioned to help drive ESG performance across organizations.
To run a cloud-based consumption suite, IT leaders will need to manage the overall strategy and operating model—as well as IT business functions, such as financial transparency, vendor management, performance reporting, and governance.
Dive into our thinking:
The future of IT
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