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CIOs experience the perils and promises of generative AI

VOICE OF THE CIO | INSIGHT SERIES

Learn about the challenges and considerations faced by CIOs as they approach this emerging technology and gain valuable insights about data governance and productivity solutions.

May 2024

Generative AI (Gen AI) is gaining traction in the business world, and CIOs need to grapple with the challenges and opportunities that come with this emerging technology. Many CIOs are facing difficulties with GenAI adoption, data governance, and productivity solutions.

Some key factors and considerations for CIOs are:

  • Adoption strategies: CIOs need to develop a strategy for adopting and implementing GenAI in their organizations. This includes budgeting, provisioning, and security considerations.
  • Data governance: GenAI raises new concerns about data governance, such as retention policies and access rights. CIOs need to ensure that they have the right controls and policies in place to protect their data.
  • Productivity solutions: GenAI can be used to improve productivity in a variety of ways. However, CIOs need to be careful to choose the right solutions and to ensure that they are properly implemented.
  • CEO enthusiasm: CIOs often have to deal with CEOs who are excited about GenAI but don't fully understand the challenges involved. CIOs need to be able to manage CEO expectations and to ensure that GenAI is used in a way that benefits the organization.
  • Complexity: The technology landscape is becoming increasingly complex. CIOs need to stay up to date on the latest developments and to be able to adapt to change. 

Dive into our thinking:

CIOs experience the perils and promises of generative AI

Discover the obstacles and opportunities CIOs face when adopting generative AI, including piloting, data governance, and budgeting.

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View additional insights from the Voice of the CIO

A recurring conversation with CIOs on IT-related issues

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Meet our team

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Marcus Murph
Principal, CIO Advisory, KPMG US

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