Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more

Enabling a triple play for healthcare transformation

Healthcare organizations have long had a triple aim: cost of care, experience of care, and health outcomes

Healthcare organizations have long had a triple aim: reducing the cost of care, improving the experience of care, and improving health outcomes.

And they’re making key strides, thanks to software as a service (SaaS). According to the KPMG and HFS Research Cloud Adoption Survey 2023, cloud platforms are helping both providers and payers to: 

  • Reduce costs by avoiding capital-intensive investments for on-premises software.
  • Improve patients’ experience — by enabling them to access services through digital channels that are fast, secure, and resilient.
  • Improve health outcomes by enhancing interoperability, standardization, and data integration. SaaS is helping to enable a 360-degree view of each patient, so clinicians can access accurate information, provide better treatments, and collaborate more efficiently.

However, for healthcare organizations to realize these kinds of benefits, it’s not enough to just move systems to the cloud. SaaS platforms also need continued nurturing after implementation, because innovation doesn’t stand still.

Indeed, SaaS providers regularly release new functionality through software updates, and this functionality enables continual evolution for considerations like data management, security, collaboration, and user experience. But too often, healthcare companies struggle to implement these updates because they can’t manage the impact—in terms of testing, configuration, training, process changes, and more.  

In fact, in the recent survey, healthcare providers and payers said their top barriers to adopting new functionality are (1) technical knowledge and (2) time for testing new features. 

That’s why forward-looking healthcare organizations are using managed services for the ongoing optimization of their SaaS platforms. That includes evaluating and deploying new functionality as it’s released—along with configuration changes, enhancements, data integrations, customizations, knowledge management, and other improvements as required by the business.

Leading managed services providers bring the deep SaaS expertise and capacity that buyers lack, plus robust consulting capabilities in the healthcare industry—across different business functions and processes. 

SaaS is an enabler of healthcare transformation. And with the right kind of strategic collaboration, organizations can turn their triple aim into a triple reality.

Learn more about KPMG Managed Services.

Subscribe to Going Beyond: Managed Services

See our latest thinking on how managed services can help you drive transformation at the speed of business.

Meet our team

Image of David Brown
David Brown
Global Head, KPMG Managed Services Principal, Advisory, KPMG US
Image of Ron Walker
Ron Walker
Managed Services US Leader, Advisory, KPMG US

Explore other services tailored to your business

Thank you!

Thank you for contacting KPMG. We will respond to you as soon as possible.

Contact KPMG

Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Job seekers

Visit our careers section or search our jobs database.

Submit RFP

Use the RFP submission form to detail the services KPMG can help assist you with.

Office locations

International hotline

You can confidentially report concerns to the KPMG International hotline

Press contacts

Do you need to speak with our Press Office? Here's how to get in touch.

Headline