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CSCOs discover a breakthrough with cost to serve

VOICE OF THE CSCO | INSIGHT SERIES

Learn how analytics can boost cost to serve

August 2024

Chief Supply Chain Officers (CSCOs) are facing a changing landscape of new technology options and are looking for ways to better evaluate them. They are also looking for ways to improve their cost to serve (CTS) analysis and are interested in how digital and analytics can be used to improve the process.

Some key factors and considerations for CSCOs are:

  • Cost to serve: CSCOs are looking for ways to improve their CTS analysis and are interested in how digital and analytics can be used to improve the process.
  • Technology evaluation: CSCOs want to better evaluate new technology options and avoid overhyped technologies.
  • Pilot to scale: CSCOs are looking to improve pilot to scale and are interested in how digital and analytics can be leveraged.
  • Digital and analytics: CSCOs are interested in how digital and analytics can improve their supply chain operations.
  • Personalization: CSCOs are seeking to personalize digital and analytics solutions to their specific business needs. 

Dive into our thinking:

CSCOs discover a breakthrough with cost to serve

Learn how to improve cost to service analysis by leveraging advanced analytics, machine learning, and predictive modeling techniques.

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View additional insights from the Voice of the CSCO

A recurring conversation with CSCOs on the state of their supply chains

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Meet our team

Image of Mary J. Rollman
Mary J. Rollman
Principal, Supply Chain Leader, KPMG US
Image of Brandon P Harsany
Brandon P Harsany
Director Advisory, C&O Commercial, KPMG US

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