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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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No stranger to change

How tax functions are navigating continuous strategic and tactical challenges

No matter their sector, market or tenure, all tax function leaders know that in this business, change is constant. But today’s changes— and the ones just around the corner—feel different.

Familiar disruptors have not gone away. Regulatory, technological, economic, and social shifts continue to drive the tax agenda and challenge the operational status quo. Tax leaders are finding themselves now reacting to less familiar disruptors—the long-term impacts of the pandemic, complex geopolitical tensions, and emerging environmental, social, and governance (ESG) mandates, to name a few.

KPMG launched the Global Tax Function Benchmarking Survey to find out how corporate tax departments across industries and around the world are adapting to this environment of continuous disruption.

The chief finding, spanning all survey topics: Global tax functions are no stranger to change—or the exploration that comes with it.

Survey highlights


Say value creation is the #1 strategy pursued by tax functions


Plan to automate/improve processes to enhance the employee experience


Plan to increase use of outsourcing or managed services


Plan to increase use of global resource models


Have realized the benefits from tax transformation and technology initiatives


Say analytic tools are the #1 technology planned for future implementation/usage


Struggle with data quality issues

Dive into our thinking:

No stranger to change

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HP Inc. reinvents tax operations with new technology and talent


KPMG has designed a strong managed services solution for tax and finance that allows us to leverage both a global tax compliance platform and their investment in technology to position us for the future.

Brian Lynn

Global Head of Tax, HP Inc.

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Meet our team

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Christopher Zibert
Partner, Tax, KPMG US
Image of Amit Ringshia
Amit Ringshia
Principal, Tax, KPMG US

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