How tax functions are navigating continuous strategic and tactical challenges
No matter their sector, market or tenure, all tax function leaders know that in this business, change is constant. But today’s changes— and the ones just around the corner—feel different.
Familiar disruptors have not gone away. Regulatory, technological, economic, and social shifts continue to drive the tax agenda and challenge the operational status quo. Tax leaders are finding themselves now reacting to less familiar disruptors—the long-term impacts of the pandemic, complex geopolitical tensions, and emerging environmental, social, and governance (ESG) mandates, to name a few.
KPMG launched the Global Tax Function Benchmarking Survey to find out how corporate tax departments across industries and around the world are adapting to this environment of continuous disruption.
The chief finding, spanning all survey topics: Global tax functions are no stranger to change—or the exploration that comes with it.
35%
Say value creation is the #1 strategy pursued by tax functions
83%
Plan to automate/improve processes to enhance the employee experience
25%
Plan to increase use of outsourcing or managed services
37%
Plan to increase use of global resource models
84%
Have realized the benefits from tax transformation and technology initiatives
77%
Say analytic tools are the #1 technology planned for future implementation/usage
77%
Struggle with data quality issues
No stranger to change
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KPMG has designed a strong managed services solution for tax and finance that allows us to leverage both a global tax compliance platform and their investment in technology to position us for the future.
Global Head of Tax, HP Inc.
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