With its mission to create technology that makes life better for everyone, everywhere — HP Inc. strives to engineer experiences that amaze, delight, and inspire. In 2019, this Fortune 50, multinational company announced a bold plan to redeploy people, improve processes, and update automation in the 60+ countries where it operates. HP Inc. needed cost effective, well organized, and transparent tax operations that remain focused on quality and driving value for the company, to meet the dynamic demands of national, regional, and local tax authorities. Core to this was to achieve their operational objectives while also finding a solution that provided opportunities for their current team, which consisted of over 150 employees from HP, including employees from their finance hubs in Mexico, Poland, and India.

HP Inc. engaged the KPMG Tax team to thoroughly examine their tax operations and propose a comprehensive solution to achieve immediate and long-term objectives. The TRI team created a dedicated task force of tax, finance, IT, and human resource specialists from multiple KPMG locations. KPMG delivered custom tailored plans and strategies and quickly implemented them to help HP Inc. achieve its target operating model (TOM).

Building the HP Inc. Target Operating Model

HP needed to design and implement a future-state TOM in the U.S. and around the world, covering 60 countries in Africa, Asia, Pacific Rim, Europe, Middle East, and the Americas, with a focus on the following tax and controllers functions: global tax reporting, U.S. and global direct and indirect tax compliance, withholding taxes, property taxes, business licenses, global transfer pricing documentation, operational transfer pricing, tax audit accounting support, as well as tax advice and assistance with tax planning. 

The TOM will also offer HP Inc. tax professionals expanded opportunities for their personal and professional growth with HP Inc. or KPMG, in locations around the world.