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KPMG Healthcare Professional Engagement Assist™

Streamline your approach to the HCP engagement lifecycle with AI-enabled intelligence

1

KPMG Healthcare Professional Engagement Assist™ can help

HCP engagement workflows are intuitive, comprehensive, and designed to meet applicable compliance and regulatory requirements. The underlying platform architecture is highly configurable, enabling each organization to tailor workflows to its unique business processes, policies, and procedures.

Our technology, risk, and compliance teams work together with business stakeholders to define bespoke HCP engagement workflows that address regulatory standards and organizational policies. The result is KPMG Healthcare Professional Engagement Assist™, our automated solution designed to help life sciences organizations manage HCP engagement activities with greater consistency, visibility, and control.

AI is embedded throughout the KPMG Healthcare Professional Engagement Assist™ experience, helping users navigate complex workflows, surface relevant insights, support decision-making, and streamline engagement processes across the HCP engagement lifecycle.

By combining workflow automation, compliance capabilities, and AI-enabled analytics, organizations can enhance efficiency, reduce cycle times, and gain greater visibility into HCP and HCO engagement activities.

2

Potential benefits of KPMG Healthcare Professional Engagement Assist™

Our firm’s solution supports a consistent, global end-to-end process and provides for a more dynamic and accessible user experience for the HCP engagement lifecycle. Specifically, it streamlines the HCP engagement process from start to finish, eliminates departmental siloes and fragmented business processes, and enables a singular line of sight for all business owners involved in the workflow.

Leverage AI to identify and flag potential compliance risks in HCP engagement materials requiring human review, including contract terms, CV assessments against HCP tiering criteria, and proof-of-performance documentation. AI-assisted reviews help surface discrepancies, missing information, and potential policy violations, enabling reviewers to focus on higher-risk items while improving consistency, efficiency, and compliance oversight.

With AI embedded across the workflow, organizations can improve responsiveness, support compliance objectives, and reduce administrative burden while maintaining appropriate governance and oversight.

3

Our KPMG Healthcare Professional Engagement Assist™ is connected

As a cloud-based solution, the KPMG Healthcare Professional Engagement Assist™ enables real-time access anywhere and at any time, an increasingly important feature in today’s marketplace, and an adaptable platform that rapidly integrates with existing business systems.

Designed as an evolving digital platform, KPMG Healthcare Professional Engagement Assist™ benefits from ongoing innovation and investment in AI-enabled capabilities that help organizations adapt to changing business and compliance needs.

Our product roadmap is focused on continuous enhancement, including future-ready capabilities that can support increasingly intelligent and autonomous ways of working.

Streamline your approach to the HCP engagement lifecycle

1. Watch our video:

See how KPMG Healthcare Professional Engagement AssistTM can help take the rigor out of managing complex healthcare provider engagements and effectively support operations both domestically and globally.

Learn how AI-enabled workflows, automation, and embedded analytical insights can help streamline processes, improve user experiences, and support more informed decision-making.

Watch the video

2. Read about the benefits:

Our technology, risk, and compliance teams work together with business stakeholders to define bespoke HCP engagement workflows that address regulatory standards and organizational policies.

Discover how embedded AI capabilities help users navigate complex engagement processes, accelerate reviews, uncover insights, and support compliance-focused decision-making.

Read more

3. See the advanced outcomes:

A global medical device organization sought to streamline its engagement with HCPs/HCOs from planning through payments to mitigate regulatory risk and support its compliance obligations across countries and regions.

See how organizations are using AI-enabled workflow automation, advanced analytics, and integrated compliance capabilities to improve engagement management and operational efficiency.

Read more

4. Request a demo:

Start the conversation today! 

See how KPMG Healthcare Professional Engagement Assist™ combines workflow automation, compliance-focused processes, and embedded AI capabilities to help organizations manage HCP engagement activities more efficiently and effectively.

Request a demo

AI-Enabled by Design

KPMG Healthcare Professional Engagement Assist™ incorporates AI-enabled capabilities across the engagement lifecycle to help users prioritize activities, uncover insights, support reviews, and streamline processes. Through continued investment and enhancement, the platform is designed to evolve alongside emerging AI technologies and the future of intelligent work.

Meet our team

Image of John Gitas
John Gitas
Principal, Healthcare and Life Sciences, Advisory, KPMG LLP
Image of Sean Berquist
Sean Berquist
Managing Director, Advisory, Offering Technology, KPMG US

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