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Five reasons why MES projects fail

Common reasons Medicaid enterprise system projects might not succeed—and the tools you have to help prevent them.

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As nearly every Medicaid program in the nation is undergoing massive transformations of their Medicaid enterprise systems (MES), the risk of failure seems to hang over program leadership. This concern is not unwarranted, as a number of MES projects have failed in the last decade. However, while there are countless reasons why your project might fail or stall, the tools to prevent are within your grasp, including your Systems Integrator (SI). This issue brief explores five common reasons MES projects might not succeed:

 

    1

    Disproportionate focus on technology

    2

    Inadequate roadmap

    3

    Project fatigue

    4

    Underestimating the effort

    5

    Confusing value and price

    Dive into our thinking:

    Five reasons MES modernization projects fail

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    State and local government

    Helping state and local governments modernize to improve service delivery.
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    From Replacement to Reinvention

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    Harvey Levin
    Managing Director, Health & Government Solutions, KPMG US
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