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Mastering intentional experiences: India CX report' 25

Benchmark experience from the customer’s viewpoint, to uncover prioritised attributes driving value

Our insights

Cyber security

Navigating Reserve Bank of India’s guidelines for NEFT and RTGS payment systems

An overview on how regulated entities involved in the NEFT and RTGS payments chain can ensure compliance to regulatory requirements

Aerospace and Defence

Aviation leasing and financing ecosystem at GIFT IFSC, India

Biannual analysis of global fintech funding trends, highlighting key insights, investment shifts, and emerging opportunities in H2 2024

Building and construction

The rise of silver generation: Transforming the senior living landscape

Exploring trends, innovations, and opportunities in senior living to create inclusive, future-ready communities for the evolving silver generation

Client impact

Merino

How a KPMG-enabled SAP technology implementation improved business processes and boosted customer satisfaction

Conversations with experts

Campus recruitment - How to ace interviews

Nitin Atroley, Head People & Strategy, Corporate Affairs, KPMG in India shares his insights on navigating the consulting world and what companies are looking for, how you can make an impact in this field.

Campus Recruitment - How to ace interviews

Startup speakeasy: Priti Rathi Gupta’s journey with LXME

Explore Priti Rathi Gupta’s journey with LXME a wealth management startup empowering women. Gain insights into India’s evolving financial landscape and the importance of financial empowerment for women.

The startup Speakeasy:  Priti Rathi Gupta’s journey with LXME

Discover our perspectives

🖅 Technology

Pulse of Fintech: H2 2024

Biannual analysis of global fintech funding trends, highlighting key insights, investment shifts, and emerging opportunities in H2 2024

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Pulse of Fintech: H2 2024

🖅 Transformation

Indian ports are now better, but what’s next?

Indian ports have seen significant improvement, but to reach full potential, focus is on connectivity, process efficiency, and embracing tech

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indian-ports-are-now-better-but-whats-next-update

🖅 Cyber security

Telecom Sector – Cyber Risk

Widespread data breaches of large global telecom provider across UK, Australia and US in recent past have led to significant financial losses

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telecom-sector-cyber-risk

🖅 Supply Chain

How is Budget 2025 set to accelerate India’s trade growth

India's ability to maintain a competitive edge in global trade will depend on its investment in emerging technologies

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how-is-budget-2025-set-to-accelerate-indias-trade-growth

🖅 ESG

Textile industry embraces sustainability and innovation for future growth and success

By adapting to changing market trends, the textile sector can secure its future success in an increasingly competitive global market

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Textile industry embraces sustainability and innovation for future growth and success

🖅 Economy and Growth

Innovative strategies for cost optimisation – A need for cement players now

Cement industry navigates EBITDA pressure with innovative cost optimisation in fuel procurement, logistics and manpower for efficiency gains

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innovative-strategies-for-cost-optimization-a-need-for-cement-players-now
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