KPMG ThinkPay – Human Capital Risk & Compliance Services

  



Non-compliance with employment obligations can lead to significant risk – financial and reputational.

Our robust system, along with our highly skilled consultants, will ensure your organisation meets Australian payroll compliance requirements.

Our integrated team of multi-disciplinary specialists are solely dedicated to investigating, remediating and preventing payroll non-compliance, including: payroll consulting, payroll operations and systems, behavioural risk, superannuation and taxation.


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What is KPMG ThinkPay?

    KPMG ThinkPay helps ensure wage compliance


    KPMG ThinkPay is an end-to-end service across payroll risk and time-critical wage compliance to help address wage underpayment challenge facing Australian organisations.



    Download the KPMG ThinkPay factsheet.

ThinkPay in 3 easy stages

    Investigate

    We perform a tailored risk assessment across one or more of the following: employment obligations, people, process, technology and governance.

    Remediate

    Setting up remediation programs to support clients to quantify payroll risk, understand the root cause, engage with key stakeholders, and pay their employees back.

    Prevent

    We help clients to design, run, govern and monitor their 'Hire to Retire' value chain to prevent payroll risk. We also help clients with ongoing continuous monitoring of pay compliance.

Powered by our KPMG ThinkPay platform

Our services are powered by our automated ThinkPay platform – a cloud-based analytics solution for ongoing monitoring of pay outcomes, easy-access visualisations and reporting.



Find out more

Contact KPMG's Human Capital Risk & Compliance Service team to find out more about how we can help you.



Meet the KPMG ThinkPay team

Frequently asked questions

Non-compliance with your employment obligations exposes organisations (and potentially individuals) to financial penalties, reputational risk, regulator scrutiny and loss of trust with the workforce. Payroll compliance is nuanced and can be challenging for organisations because it requires clear understanding of employment obligations and for these obligations to be met in hiring, rostering, time recording, and payroll processing.

We combine specialist advice with the KPMG ThinkPay technology platform which gives our clients confidence when (1) identifying payroll compliance risk, (2) performing remediation of known risks, or (3) supporting our clients with pro-active on-going monitoring and governance to prevent risk.

Our platform is a cloud-based technology which automates payroll compliance for employment obligations (including awards, enterprise agreements, long service leave, other leave, superannuation) and provides:

  • a ‘clear box’ view of how payroll calculations are performed hour-by-hour
  • root cause analysis of any identified risks and
  • bespoke reporting of lead and lag indicators of risk.

Yes, our technology and team can provide reviews and monitoring of ongoing pay compliance.

Yes. Beyond ongoing monitoring of payroll compliance, we have a data-driven approach to determining root cause of any identified variances across an employee’s hire to retire lifecycle. We also often support our clients with specialist advice on key change requirements (i.e. to processes or systems, to how managers and employees interact with systems), consulting support to implement these changes, or assurance support to review changes once implemented.

Yes, we can perform a payroll audit.

Typically, we find no single point of failure and in many cases, errors are inadvertent. Often, they are caused by a combination of: (1) complex employment obligations (paired with inconsistent or an absence of clear interpretation), (2) systems and processes that have been ‘set and forget’ or were poorly designed and implemented, (3) changes in workforce demand requiring different patterns of work or additional hours of work. There is a misconception that payroll can be processed ‘at the click of a button’, underestimating the effort to get things right.

We have a data-driven methodology that has been industrialised in our our proprietary technology, the KPMG ThinkPay Calculation Engine. We believe this is leading practice as it allows us to consistently and rapidly configure employment obligations (e.g. pay rules set out in policy/business rules, awards, enterprise agreements or in legislation). Our methodology and technology has been developed and refined through hundreds of client engagements, and have held up against regulator scrutiny.

No, we cannot provide legal advice.