Microsoft Dynamics CRM is a customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, service and campaign management.

Microsoft Dynamics CRM is available in the cloud, on-premises, or with a hybrid combination.

While CRM can be about customers, it is also about relationships with any stakeholder from manufacturers to resellers, students, tenants, or even inmates. Microsoft Dynamics CRM provides a single source of data.

CRM tools make the customer-facing functions of business easier.

With Microsoft Dynamics CRM you can:

• get a 360 degree view of your customer
• automate marketing interactions
• get insights into your customer data so you can make more informed decisions
• track sales opportunities from start to finish
• enable responsive customer service.

For small to medium businesses looking to upgrade from basic email marketing or contact management systems we have developed an accelerated fixed scope approach that within 7 days effort, allows your organisation to get started using Dynamics 365 CRM sales for a fixed price.

Capabilities enable you to consolidate your customer records and reduce double-entry, automate alerts and follow-up emails and track and manage leads more efficiently.

To talk to us about Microsoft Dynamics email us.

Further information on:

• Microsoft Dynamics 365
  
• Microsoft Dynamics 365 for Small and Medium Business
• Microsoft Solutions for Supply Chain and Consumer Goods
• Microsoft Solutions for Higher Education
• Microsoft Solutions for Disability and Home Care