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Redefining the procurement experience

KPMG is working to solve procurements’ agility and scalability challenge

Too many procurement organizations today are operating in an exceedingly reactive mode. Business partners are frustrated by slow turnaround times, lack of transparency, and outdated technologies. To better support employee and supplier needs, the procurement function must invest in becoming more agile and responsive to the business—and early engagement is critical for maximum impact and value. KPMG is working to solve procurements and scalability challenges to keep up with increasing business demands.

To keep up with increasing demand from the business, procurement leaders need a more connected and automated source-to-pay process for their teams. Fortunately, modern, digital technology can enable collaboration between functions, reduce end-to-end cycle time, and support a simplified user experience.

Imagine being able to connect procurement operations through a single platform—one that fits into your existing technology stack. ServiceNow works as an engagement layer that drives orchestration across multiple corporate office functions. New modules on the platform including Procurement, Supplier and Accounts Payable Case Management; Sourcing, Procurement and Supplier operations can help in streamlining and automating processes.

Discover how KPMG and ServiceNow can help your business address these issues and deliver strategic business outcomes and a deep functional and technological experience to achieve game-changing economics across all functions of the enterprise.

Simplified procurement processes

Video transcripts

Streamlining the source-to-pay experience with process orchestration.

Number one, it's process orchestration. I think the ability to have the core procurement capabilities and then also being able to quickly integrate to other aspects that are important to procurement, such as legal reviews on contracts or third-party risk management. I think that is what makes the platform unique and very powerful in terms of solving those cross-functional challenges.

 

Enhancing End-User Transparency in the Procurement Process.

The end user transparency is huge. I think a lot of procurement gets bombarded by emails that are coming through, right, asking questions, trying to help others resolve, you know, where their request might be in the process. And so being able to take a number of data elements from different systems, different parts of different processes and layer them together to show a complete picture of what end-to-end procurement looks like, I think it reduces the amount of time that these teams are having to spend, address those issues.

 

Modernize Procurement.

Imagine your entire procurement process – from source to pay – without zillions of emails.

No one fills out multiple forms. Not re-asking employees or suppliers for the same information.

We help organizations modernize procurement operations.

On the ServiceNow platform, manual steps are automated. ERP and procurement systems become more intuitive.

This powerful solution combines our procurement knowledge with ServiceNow Source-to-Pay operations technology. Together, they enable you to automate manual processes and integrate systems and data so purchasing, supplier, and case management flow smoothly for quicker response times.

It also frees procurement team members to focus on what’s most important – getting what’s needed to drive profit and continue daily operations.

Our solution adds an engagement layer that makes your suppliers’, employees’ – and procurement team’s – lives easier. And you continue using the same underlying systems of record.

Streamlined processes and one platform…simpler and smoother for employees and suppliers…

…Yep, that’s the procurement experience we can help you provide.

Dive into our thinking:

Redefining the procurement experience

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ServiceNow
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ServiceNow

Improving digital experiences with modern workflows

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Procurement and Outsourcing Advisory Services

Develop strategies for procurement and outsourcing excellence. Design operating models and enable technology to drive value over time.

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Transforming the source-to-pay lifecycle

Enhancing alignment across finance and procurement to build better value across the enterprise

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