Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more

Tableau | Ambulatory Access Analytics

Transform access operations with insights into unmet patient demand and hidden provider capacity

Healthcare systems and medical groups have been tackling access improvement initiatives to remove historically restrictive scheduling practices and reduce the time it takes to get an appointment. KPMG offers an access analytics platform built using Tableau that ingests historical scheduling data from any practice management system and produces dynamic dashboards to drive insights into unmet demand, latent capacity, and the associated opportunity.

Exploring the data

There are multiple dashboards that have been developed to help you explore your scheduling data to see impacts of current schedule design and practices on your accessibility. Some examples include:

  • Provider Schedule Optimization: Shows what physicians are doing in their schedule when they are not seeing patients, analyzes existing, templated time
  • Provider Access Opportunity: Compares total available time on a schedule vs scheduled time; can help to identify sub-optimal scheduling practices
  • Encounter Analysis: Shows what is going on with your encounters including what is driving cancelation rates by patient type or practice; provides a view by department/provider of what is happening with their schedules
  • Utilization Analysis: Places providers into 1 of 4 quadrants based on their percent of time available vs percent of time filled; e.g., demonstrates who has reduced patient access because they offer very little time and are seeing few patients
  • Provider Session Analysis: Shows session lengths across all practices; analyzes how a provider is structuring and using their sessions
  • Provider Schedule Reports: Understand scheduling practices at an individual practice/ provider level and drill down to help inform template design

Often, redesigning templates and optimizing scheduling practices can improve patient access and give providers a better quality of life. With analytics to inform decision-making, your organization can take the guess work out of what is really driving access performance and begin to work toward sustainable change.

Dive into our thinking :

KPMG ambulatory access analytics—It’s about the data

Download PDF

Explore more

Salesforce | Elevate family engagement with connected health

Salesforce | Elevate family engagement with connected health

Digital platform to help pediatric hospitals accelerate family experience. Download PDF

Salesforce | Connected patient experience

Salesforce | Connected patient experience

A digital front door and connected patient experience helps providers offer exceptional patient experience throughout the care continuum.

Transforming health equity with digital

Transforming health equity with digital

Accelerate impact on health equity with a digital platform built on Salesforce

Meet our team

Image of Michael Beaty
Michael Beaty
Principal, Health & Government Solutions, KPMG LLP
Image of Neha Sachdeva
Neha Sachdeva
Managing Director, Health & Government Solutions, KPMG LLP

Thank you!

Thank you for contacting KPMG. We will respond to you as soon as possible.

Contact KPMG

Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Job seekers

Visit our careers section or search our jobs database.

Submit RFP

Use the RFP submission form to detail the services KPMG can help assist you with.

Office locations

International hotline

You can confidentially report concerns to the KPMG International hotline

Press contacts

Do you need to speak with our Press Office? Here's how to get in touch.