Transform access operations with insights into unmet patient demand and hidden provider capacity
Healthcare systems and medical groups have been tackling access improvement initiatives to remove historically restrictive scheduling practices and reduce the time it takes to get an appointment. KPMG offers an access analytics platform built using Tableau that ingests historical scheduling data from any practice management system and produces dynamic dashboards to drive insights into unmet demand, latent capacity, and the associated opportunity.
There are multiple dashboards that have been developed to help you explore your scheduling data to see impacts of current schedule design and practices on your accessibility. Some examples include:
Often, redesigning templates and optimizing scheduling practices can improve patient access and give providers a better quality of life. With analytics to inform decision-making, your organization can take the guess work out of what is really driving access performance and begin to work toward sustainable change.
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