Generative artificial intelligence is revolutionizing the way financial institutions engage with customers. For banks, asset managers, wealth managers, and insurers, GenAI can streamline everything from compliance to advisory services. Numerous advantages include efficiency, personalized experiences, convenience, and value.
With customer expectations shifting at the speed of technology, financial services firms have no time to lose. GenAI can personalize experiences at scale, offer new insights into data, and streamline front-, middle-, and back-office integration.
KPMG and Salesforce know how to build leading service experiences that achieve the customer-focused objectives of financial services clients. We work across all phases of transformation—including insights, design, enablement, and delivery—to drive exceptional client and employee experiences that help ensure sustainable growth.
