Organizations implementing cutting-edge generative artificial intelligence (AI) tools, such as Microsoft 365 Copilot, are improving employee experiences, augmenting hard-to-automate tasks, and unlocking productivity.
However, many organizations are struggling to help their workforce adapt to the digital and AI-driven landscape. Implementing advanced generative AI (GenAI) tools without considering workforce needs can lead to resistance, low adoption rates, and wasted resources. To maximize their return on investment (ROI), organizations should place the human at the center of the implementation and prioritize AI adoption and upskilling with a people-first mindset for a successful implementation and value realization. This is crucial because many organizations have yet to fully realize the value of AI tools, often due to a lack of vision and strategy impacting ROI.
Take your first steps with confidence. KPMG supports and guides our clients to successfully adopt Microsoft technologies, including Copilots, across their ecosystem.
