Be organizationally and operationally resilient when — and where — it matters
During an IT outage, cyber-attack, or any significant functional disruption, organizations must focus on restoring critical operations in minutes and hours, not days and weeks.

Our new report explores what organizations need to do proactively to be resilient in the face of operational disruptions.
Three key themes — Are they on your radar?
We encourage CIOs, CFOs, COOs, and CISOs to focus on staying ahead of potential disruptions and build preventative controls across three key areas:
Modern IT architectures are moving toward smaller, interconnected services that operate in diverse ecosystems. This makes it challenging to understand all the dependencies your system has on external parties and the impacts that can result from faults or outages.
Business continuity planning positions the organization to prevent, respond to, and recover from a broad array of future operational disruptions. The key outcome is sustaining essential functional and core revenue-generating business processes during an incident.
While an IT disruption carries implications for every part of the enterprise, CIOs in particular have a foundational responsibility to build a resilient technology stack and IT operating model designed to help the organization ensure unexpected business challenges to business processes are managed.
Focus on what matters with advance planning
It is important to determine in advance which business processes truly are mission-critical and need to be brought back online as soon as possible and understand how these processes function vis-à-vis your technology stack, your vendors, your broad network, and the desired client-facing business outcomes.
Is your organization positioned for rapid recovery?
Be organizationally and operationally resilient when — and where — it matters
Download the report for actionable recommendations leaders should consider as they seek to accelerate recovery times, reduce the impact of incidents on employees, customers, and partners, and aim to ensure their resiliency plans enable — rather than expose — the business.
Download the reportThe KPMG approach to operational resilience

In addition to assessing your organization’s ability to remain resilient and aligning those activities with your business priorities, KPMG professionals can help you build resilience of critical processes, develop advanced digital solutions, advise on the implementation and monitoring of ongoing risks, and help you respond effectively to incidents.
We know how to apply cutting-edge resilience practices and build new ones as needed. Our progressive approach includes a transparent plan for the delivery of relevant tools — so you can expect to work with people who understand your business, share your priorities, and are familiar with the latest technologies.
Relevant services include:
- Operational Resilience - Strengthening an organization's ability to withstand and recover from disruptions in its operations and business processes.
- IT Asset Management - Tracking and managing an organization's IT assets, including hardware, software, and licenses.
- Cyber Security - Protecting computer systems, networks, and data from unauthorized access, cyber threats, and malicious activities.
- Enterprise Architecture - Holistically designing and managing an organization's structure, processes, systems, and technology for optimal performance.
- Network Security - Implementing measures to protect computer networks from unauthorized access, misuse, or disruption to ensure confidentiality, integrity, and availability.
- Business Process Optimization - Improving the efficiency, effectiveness, and performance of existing workflows to drive better outcomes and enhance productivity.
- KPMG Powered Enterprise Resilience - An approach designed to accelerate an organization’s path to sustainable, enterprise-wide operational resilience, enabling connections, building trust, and progressing a competitive advantage.
Explore more

Navigating the fallout: Lessons from the Crowdstrike outage
Plus 7 key backup and recovery actions

Make operational resilience your North Star
In a fluid, often uncertain environment, organizations should cultivate a culture of resilience, embedding robust contingency plans that encompass not just IT infrastructure but also key business operations.

Building resilience in a hyperconnected world
Most enterprises are operationally dependent on a broad third-party ecosystem that must be equally resilient in the face of disruption.
Meet our team
Our professionals bring a combination of technological expertise, deep business knowledge, creativity, and a passion to protect and progress your business.



