Optimizing the healthcare supply chain operating model

In a post-pandemic environment, health systems are at an opportune time to transform hospital supply chains from tactical, response-driven operations toward a more strategic and resilient operating model. In this paper, we explore six key dimensions that should be considered when revamping your operating model which include:  service delivery, people, functional processes, technology, performance insight and data, and governance.

Supply chain operating model transformation is a complex and time-intensive undertaking that may take multiple years to accomplish. There is no one-size-fits-all approach, as leading practices continue to evolve and become more technologically advanced.  KPMG has worked with many healthcare organizations on their operating model transformation.  Let us show you how.