KPMG reports on the state of financial services industry digital transformation, automation, artificial intelligence, and machine learning
In May and June 2022, KPMG U.S. surveyed 1,052 U.S.-based, executive-level technology leaders across eight broad industry sectors. The 2022 KPMG U.S. Technology Survey Report covers the current state of their organization’s digital transformation journey, the challenges they are facing along that journey and their planned technology investments. This financial services industry insights report highlights the most significant differences in the survey findings for the 150 technology leaders in the financial services sector—and specifically at banks and insurance companies—relative to all sectors represented in the survey.
It may come as little surprise that financial services companies spend more on technology as a percentage of annual budget than any other industry. But our survey also reveals that for all that spending, their results are mixed. Many areas remain a work-in-progress—perhaps most surprisingly, in data and analytics.
Our 15,000+ technology professionals have a wide range of specialties, from AI to analytics and 5G to blockchain. But they’re all dedicated to just one thing: helping technology leaders succeed by accelerating their transformation efforts — starting now.
Our professionals immerse themselves in your organization, applying industry knowledge and innovative technology to deliver sustainable results. Whether it’s helping you lead an ESG integration, risk mitigation, or digital transformation, KPMG creates tailored, data-driven solutions that help you deliver value, drive innovation, and build stakeholder trust.