Innovation is the lifeblood of financial services. Even by this industry’s standards, however, the current pace of change is dramatic. Strategies, business models, technologies… all are up for review. New markets are being created, such as for digital assets and crypto-currencies. Even financial market infrastructure is going digital. Traditional financial services firms are turning into platforms, and new players continue to emerge – many of whom have already built successful brands in other sectors such as technology.
Keeping pace with transformation: be quick, be bold, be informed
Many executives are struggling in the face of radical change. How to set a new vision and reorient an entire organization amid such uncertainty? How to remain connected to customers while doing so? How to do all this quickly enough?
This edition of Frontiers in Finance caters to financial services leaders seeking broad-ranging insights, trends, and discussions relevant to the integration and impact of technology and artificial intelligence within the global financial services sector.
The articles highlight the possibilities to reimagine markets and products as well as the potential to move to seamless operating models and customer experiences. With AI and any tech-enabled change, there are always new barriers and challenges. As a result, this edition investigates the strengths and weaknesses of this technology innovation narrative.