As technology advances, the traditional workforce is at a critical juncture.

How work is done. Where. By whom — and indeed, by what — These things have never been more in flux. As businesses grapple with the potential impact of AI, particularly generative AI, they’re simultaneously having to lead their teams, reshape their workforces, and transform enterprise learning to deliver the skills their people will need.

In this context, KPMG set out to gauge how the world of work is evolving, through the eyes of the people living the change. KPMG International’s 2023 Future of Work report research delves into the minds of over 4,000 employees across the globe and gauges how effectively they feel their firm is preparing for the future of work. It also explores what businesses still need to do in advance of unleashing the combined power of machines and humans in their organization.

Read the global report below.


89% of CEOs expect to increase their headcount over the next three years, with 27% anticipating an increase of 6-10%


77% of SMB leaders expect an increase in headcount over the next three years, with 38% anticipating an increase of 6-10% and a further 20% expecting growth of 11% or more


75% of Canadian CEOs are expecting that employees will be back in the office in three years’ time (65% global)

Develop your workforce of the future

We can help you shape your organization's future of work with the right talent, skills, organizational structure and technology. We use effective change management programs, well-established digital transformation methods and the experience of specialized teams from our People and Change, Diversity and Inclusion, Labour Law, Tax and Technology practices to deliver the value your organization is looking for.

Key areas our specialized teams help you address include the following. Reach out to learn more.

  • Upskilling and reskilling your workforce to nurture employee engagement and create more business value
  • Enabling new ways of working with technology adoption to improve collaboration and productivity
  • Designing inclusion, diversity and equity programs to attract and retain high performing teams
  • Accelerating your HR function's digital transformation to automate mundane task, create efficiencies and enable data-based decisions
  • Complying with labour regulations and requirements

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