Lisa has more than 20 years of experience leading marketing, sales, and digital service delivery leadership across Australia’s leading organisations.
As Partner in Charge of KPMG's Management Consulting Corporates portfolio, she leads a team of industry specialists experienced across telecommunications, media, technology, FMCG, retail and industrial. She is the National Practice Leader for Marketing & Sales Transformation within KPMG’s Customer Advisory group.
Lisa leads KPMG’s Retail & Leisure group which provides services to retail and leisure clients nationally. She focuses on driving digital transformation for her clients. She concentrates on providing full operationalisation of customer experience for clients across sales channel optimisation, service delivery design and marketing and salesforce effectiveness. She manages an aligned operation across all touchpoints leveraging data and technology and is passionate about the delivery of strong business value.
She joined KPMG in 2017.