Carmen Bekker

Carmen is Partner-in-Charge of KPMG Customer and the KPMG ASPAC Customer group. KPMG Customer Australia is a practice of over 200 customer focused professionals delivering transformational strategy, service design, experience, reputation and operations that help clients grow through customer centricity.

Carmen’s focus sits in financial services, delivering front and middle office transformation and advisory services focused on customer experience, technology transformation and customer outcomes.

Carmen has more than 20 years’ experience managing complex, multi-regional marketing and communications opportunities for clients. She was based in London for over 15 years, and has worked with leading international brands in London, Europe, USA and Australia.

Brand and Reputation Management
Customer and Growth
Management Consulting
Risk Management
Strategy and Operations