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Appian | Digital transformation in Life Sciences

Life sciences organizations that can accelerate the shift to a digital operating model can drive competitive advantage.

KPMG professionals take a holistic view of strategy, people, process, and technology needs to help organizations identify and implement their digital transformation initiatives. Appian provides a digital transformation platform that orchestrates and “ties” solution capabilities, such as RPA, cognitive, and data and analytics into an integrated ecosystem of automation.

Together, we deliver integrated solution and service offerings to enable these automation solutions including user experience design, data and analytics, cloud integration, process improvement and change management. As a result, our clients can rapidly build, deploy, use, and scale new applications to drive competitive advantage.

KPMG global delivery teams have delivered multiple Appian implementations for large global companies. KPMG professionals in the US, EMEA, and Asia utilize a global, agile delivery methodology that provides not only “follow-the-sun” coverage but also speed to delivery. Combining KPMG life sciences domain knowledge, integrated service offerings, and Appian global delivery model, we work together to design and implement innovative solutions that enable our clients to address their key business issues in months rather than years.

Our Solutions

Our suite of solutions helps healthcare and life sciences organizations proactively manage risk, ensure compliance, and safeguard integrity across complex regulatory and operational landscapes.

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Healthcare Professional (HCP) Engagement Assist

Healthcare Professional (HCP) Engagement Assist

Streamlined interactions. Improved engagement. Reduced risk.

  • Automates and manages HCP/HCO interactions for compliance and efficiency.
  • Dashboards for spend visibility, event management, and reporting.
  • Mobile capabilities and configurable business rules.
  • Benefits: Reduced compliance risk, increased efficiency, improved auditability.
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State Pricing Transparency Reporting (SPTR)

State Pricing Transparency Reporting (SPTR)

Simplify compliance. Streamline submissions.

  • Centralized platform for state-specific drug price transparency reporting.
  • Automated workflows, strategic dashboards, and robust tracking.
  • Advanced security for sensitive data, continuity in reporting.
  • Benefits: Simplified compliance, strategic decision support, business continuity.
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Health Authority Inquiry (HAI)

Health Authority Inquiry (HAI)

Faster, efficient, compliant HA engagement.

  • AI-driven automation for regulatory inquiry intake and response.
  • Reduces manual effort, improves consistency, and leverages historical insights.
  • Translation capabilities for global compliance.
  • Benefits: Repository of searchable Q&A, automated workflows, tailored reports, reduced errors.
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Covered Entity Case Management (340B)

Covered Entity Case Management (340B)

Faster, more efficient, and consistent 340B inquiry responses.

  • Centralizes and automates 340B-related inquiries (audits, policy, eligibility, refunds).
  • Replaces manual tracking with automated workflows for visibility and consistency.
  • Secure data management, role-based access, and audit trails.
  • Analytics and reporting for strategic planning.
  • Benefits: Improved compliance, reduced risk, and scalability as regulations evolve.
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Pharma Commercial Contracting Automation (CCA)

Pharma Commercial Contracting Automation (CCA)

Improved third-party relationships. Streamlined contract management.

  • AI-enabled platform for contract lifecycle management.
  • Six modules: strategy, contracting, financial management, audits, disputes, customer insights.
  • Automated workflows, real-time analytics, centralized contract visibility.
  • Benefits: Faster time to market, reduced costs, improved compliance, data-driven decisions.
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Explore videos

Transcript

KPMG Healthcare Professional Engagement Assist (HCP)

Pharmaceutical and medical device companies commonly work with external clinicians and researchers to develop and market their company’s latest drugs and devices.

The risk for these companies is making sure all aspects of each healthcare provider relationship comply with regulations.

Their teams must track all interactions with each healthcare provider, a process that’s often manual and risk prone.

KPMG developed a cloud-based solution (KPMG Healthcare Professional Engagement Assist) to help these valuable professionals take the risk out of managing complex healthcare provider engagements.

The tool streamlines the process on a unified platform and centralizes data across systems.

Having a standard, automated process is more efficient and improves accuracy. It also adds checks and balances to help ensure each step in the engagement fits within organizational and regulatory guidelines.

The tool helps organizations build and execute annual business plans. It then simplifies the workflow – from selecting healthcare professionals, paying fair market value, and creating and negotiating contracts…to tracking invoices, compliance, and return on investment.

We built the solution on the Appian Platform which enables development cycles of weeks rather than months and adds flexibility to tailor the solution for varying processes.

In this example, a medical affairs professional logs into the tool and adds a new physician engagement.

This physician will consult with the company on a new drug.

An easy-to-use interface allows team members to document healthcare professional and engagement details.

The tool tracks and reports the contract progress, deliverables, compensation, and expenses. It also allows compliance teams to monitor for potential issues.

Then finance professionals use the tool to approve invoices. It also tracks data back to the initial business plan.

Don’t let outdated processes get in the way of better products and patient outcomes.

Let us use our experience and understanding of healthcare and life sciences to help your teams easily avoid compliance violations and improve your products.

Meet the team

Image of Rey Villanueva
Rey Villanueva
Principal, Advisory, Offering Technology, KPMG US
Image of Sean Berquist
Sean Berquist
Managing Director, Advisory, Offering Technology, KPMG US

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Insights for the Life Sciences Sector

Insights for the Life Sciences Sector

Transformation and the future of life sciences.

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