Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

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Lending transformation

How do you transform your lending business model to thrive in the era of digital innovation?

Over the past several years, the mortgage and consumer lending industry has experienced unprecedented turmoil. Traditional financial institutions are under pressure from fintechs and their customers to innovate and deliver more efficient and digitally enabled services.  At the same time lenders also need to secure their regulatory footing and improve their operating environment by upgrading and optimizing core platforms.

The KPMG Mortgage & Consumer Lending (MCL) services team can help you navigate these complex challenges and transform your business. Our practice includes approximately 200 professionals in the United States who focus specifically on mortgage, consumer and commercial lending, providing deep industry knowledge and experience in the financial services sector.

KPMG MCL professionals couple industry expertise and leading practices with a well- established suite of methods and delivery accelerators to ultimately help our clients to drive profitable growth through a customer-centric and integrated digital business model.

Some of the services we offer include:

Core platform selection and implementation

Helping lenders and servicers to secure regulatory footing, stabilize operating environments and begin addressing basic client expectations by upgrading core platforms (POS, LOS, Servicing) and optimizing target operating model.

Digital mortgage

Helping lenders deliver a customer-centric and integrated digital experience by deploying digital capabilities necessary to drive profitable growth (e.g., personalized customer experiences, intelligent automation (IA) of processes, advanced analytics)

Automated loan file review

Deploying a targeted IA platform to optimize manual and paper-based processes across origination & servicing operations (e.g., loan file QC/due diligence, settlement services, CCAR-14M data validation, risk testing) to drive efficiency gains, higher quality, and a variable cost model

Dive into our thinking:

Mortgage and consumer lending advisory practice overview

Industry challenges have highlighted the value of agility, data, process excellence, and digital capabilities as critical attributes for lenders to embrace as they position themselves to compete for customers with an evolving set of expectations.

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Client Story

The competitive value of trust

To support the lender's growth initiatives, KPMG helped Fremont Bank assure the resilience of its mortgage software and systems.

Finding a partner that had helped others through these transitions and had the management skills to handle this large scale project was instrumental in our selection of KPMG.

Michael Moran

Vice President and Chief Technology Officer, Fremont Bank

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Meet our team

Image of Teresa Blake
Teresa Blake
Advisory Principal, Financial Services Solutions, KPMG US
Image of Daryl R. Grant
Daryl R. Grant
Principal, Financial Services, KPMG US

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