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What’s the value of continuous performance improvement?

Helping to balance cost reduction and growth improvement

The ROI from continually improving performance
Unlocking efficiency and value: the strategic advantage of embedding continuous performance improvement (CPI) in your organization.

Market disruptions, competitive dynamics, and economic challenges are creating tremendous uncertainty for executives. Leaders cannot control or avoid the disruptions, but they can adapt and react to change by continually improving performance. In fact, companies that build this muscle outperform those that fail to address performance improvement opportunities.

While there is no single method for driving continuous performance improvement (CPI) amid disruption, leaders should apply a wide lens and a balanced approach. What’s likely to optimize results isn’t a sole focus on costs or growth—it’s balancing both goals.

Traditional approaches deliver limited value

 

Approach

Timeline

Scope

Typical results1

Targeted functional to topical cost takeout

Fast

Narrow

2-3% EBITDA

Continuous improvement

At pace

Narrow

1-2% EBITDA

Deliberate reinvention

At pace

Enterprise-wide

Variable EBITDA

1Source: Based on KPMG historical client experience

Continuous performance improvement goes beyond cost takeout

 

Approach

Timeline

Scope

Typical results1

Full-scale exercise that fundamentally addresses all areas of the business

Fast (delivers in-year impact)

Enterprise-wide

Up to 30% (or more) EBITDA as a percentage of revenue

1Source: Based on KPMG historical client experience

Two phases of continuous performance improvement

01
Quantify the opportunity by assessing transaction-level data

Build insights to help synthesize, prioritize, and quantify opportunities so you can validate and build a plan.

02
Capture value—starting with quick wins

Begin activating your plan and delivering quick wins to build momentum and generate funding for more transformative changes. Continuously track and manage the value captured. Ensure transparency by communicating about program costs and the value realized.

Major value creation levers

Explore continuous performance improvement across these levers of value creation.

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Commercial excellence

Commercial excellence

  • Sales effectiveness
  • Marketing effectiveness
  • Pricing strategy
  • Price setting & execution
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Operational excellence

Operational excellence

  • Procurement
  • Supply chain planning
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Technology

Technology

  • Product lifecycle management
  • Information technology
  • Engineering excellence
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People

People

  • HR operations
  • Workforce & talent
  • Total rewards 
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Finance

Finance

  • Finance operations
  • Working capital optimization
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Data & analytics

Data & analytics

  • Center of excellence
  • Accelerators

Dive into our thinking:

The ROI from continually improving performance

Read the Report

Explore more

KPMG. Make the difference

Service
KPMG Elevate
KPMG Elevate assists clients with defining and delivering rapid EBITDA improvement using a data-driven approach to identifying, quantifying and implementing opportunities.

As a trusted collaborator, we work closely with clients throughout the entire continuous process improvement journey. Tapping into our industry knowledge and experience, we take an integrated, cross-functional approach to help effectively optimize performance, digitize processes, and drive growth.

Meet the team

Learn how KPMG can help uncover opportunities to decrease costs, increase efficiency, and create value through continuous performance improvement.

Image of Adam Pollak
Adam Pollak
Partner, Global Head of Value Creation and U.S. Performance Transformation Leader, KPMG US

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