4 Ways to Drive More Performance Improvement Value

Continuous performance improvement is about increasing productivity and efficiency in existing processes—doing things faster, better, and with less labor where possible.

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CEOs seeking growth are increasingly challenged by constantly changing business conditions. Today’s high interest rates, tight labor markets, lower consumer spending, and slower GDP growth translate into sluggish revenues, tighter margins, and lower profits.

At times, all CEOs resort to traditional short-term tactics, such as delaying capital expenditures, closing facilities, reducing pay, and trimming staff. However, the goal for CEOs is to get ahead of external pressures and know what to do when disruption occurs so you can focus on creating new value and investing ROI back into your company to continue growing the business.

Companies hampered by slower growth can reduce costs by applying continuous performance improvement (CPI) principles into processes such as workforce management, tech debt, inventory management, and production. CPI is about boosting productivity and efficiency in existing, sometimes already great processes by doing things faster, better, and with less labor where possible.

CPI means continuously striving for improvement in the daily execution of processes, products, or services to your customers. The improvement plan should have a clear and specific goal—e.g., reducing processing time by a specific percentage or eliminating unplanned overtime expense. It can be applied across corporate functions and is applicable to a range of industries. And by determining what key performance indicators to measure in advance, companies can track the results of improved processes.

In today’s business environment, CEOs must be thinking about their company’s performance and operations all the time, not just leading up to deal activity or in response to missed earnings one quarter.

A CPI solution focuses on balancing growth and cost to sustainably improve a business’ financial trajectory. Our team of KPMG professionals can guide you from strategy to execution, delivering measurable improvements to revenue, operating margins, cost structures, and working capital positions to help you quickly unlock value and achieve your goals. Our commitment is to help you stay ahead of external pressures by focusing on creating new value so you can invest ROI back into your company to continue growing your business.

Focus on Value

We know that companies focus more than ever on value when seeking CPI. We put value at the center of everything we do, always balancing risk and reward. We carefully monitor and orchestrate multiple projects to help ensure successful execution and value capture.

Prioritize culture

We also know the critical role people and culture play in making CPI an essential part of an organization’s muscle memory. We emphasize ongoing leadership commitment and help generate employee engagement to help create a culture that embraces continuous improvement and innovative thinking.

Evaluate technology

Technology and data are the essential part of CPI programs. Data-led insights help your firm increase financial value by uncovering new opportunities to perform better, profit more, explore new potential, and reduce costs.

Reimagine experiences

By examining, exploring, and reframing what’s possible, we help clients develop processes and ways of working that create better experiences for all stakeholders—employees, customers, partners, and clients.

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