Navigating Complex Business Transformation

In an era of rapid evolution, utility companies face pressing challenges, from modernizing operations and embracing emerging technologies to navigating shifting regulatory demands. This transformation is indicative of more than just a technological upgrade; it reflects a drive to reimagine how value is delivered to customers and internal stakeholders.

KPMG is at the forefront of guiding utility organizations through complex transformations by aligning strategies with business objectives, optimizing operational efficiency, and driving sustainable growth. With deep expertise in the sector, KPMG partners with utilities to build agile solutions that address current challenges while empowering resiliency for future disruptions.

In conversation with Americas SAP User Group (ASUG), KPMG leaders Zoe Thompson, Todd Durocher, James Bushnell, and Brad Stansberry provided expert insights into how utilities can navigate these developments. From the shift to SAP S/4HANA and the rise of AI to the role of talent management and empathetic engagement, this far-ranging conversation reveals the challenges and opportunities facing the utility sector today.