Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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The buy desk advantage

Deliver coordinated procurement experiences through processes that put the customer at the center.

Procurement and Outsourcing Advisory Services

What is a procurement buy desk?

A procurement buy desk comprises people and technologies that help business partners understand the most expeditious procurement routes:

  • human teams that triage calls from business partners and suppliers and direct them to the most appropriate buying channels
  • a multi-faceted technology platform that allows business users to choose the procurement route that best fits their needs.

The procurement intake process is streamlined, business users can access the correct channels, and functional leaders have increased influence on spend. Not only can a buy desk reduce cost and manage risk, but also it can provide an additional career path for procurement professionals within sourcing.

Explore in this paper how a buy desk can help you achieve the future of procurement—a future that includes customer-centricity, flexible approaches, and a breadth of capabilities to support everything from low-value everyday purchase to large strategic procurement projects:

  • benefits of a procurement buy desk
  • activity flows
  • unlocking value
  • customization
  • tools and technologies
  • change considerations
  • lessons learned from successful implementations.

Dive into our thinking:

The buy desk advantage

Deliver coordinated procurement experiences through processes that put the customer at the center.

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Customer-centric procurement

Become a user-friendly function by delivering seamless procurement experiences for your internal customers.

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Meet our team

Image of James Murphy
James Murphy
Principal, Advisory, Finance Transformation , KPMG LLP (U.S.)
Image of Chris McClory
Chris McClory
Managing Director, Procurement & Outsourcing Advisory, KPMG US

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