AI Transformation

From automating tasks to reducing costs and increasing revenue, learn how KPMG can help you.

Artificial Intelligence (AI) is revolutionizing the way businesses operate, offering unprecedented speed and efficiency through automation and advanced generative models

At KPMG, we understand the importance of integrating this transformative technology into your business strategy.

Our goal is to help you harness the power of AI by combining human expertise with state-of-the-art generative AI solutions. Whether you're just getting started or looking to refine your approach, we provide the guidance and tools you need to make the most of AI.

Explore our comprehensive resources and expert insights to discover the different types of generative AI available, understand the potential impact on your organization, and manage the risks to ensure a safe and successful AI integration.

Let's embark on this AI journey together and unlock the full potential of your business!

João Adams Vieira

Director, AI Lead, Technology Advisor

KPMG Switzerland

Why KPMG services?

Our approach focuses on a strategic, high-value and sustainable deployment that delivers enterprise-wide and customer-centric benefits while balancing speed, risk, and value.

With our extensive experience from our own AI transformation and from interactions with clients on their generative AI journeys, advanced AI technologies and accelerators as well as a powerful network of strategic alliances, we can help you unlock the power of AI to shape and continuously evolve your future.

  • Our global AI investments and expertise

    We are making strategic AI investments and global alliances to deliver faster, smarter solutions. Backed by our global and local delivery capabilities, we can provide specialized resources and expert support to drive your GenAI initiatives.

  • Our business focus

    We tailor Generative AI solutions to your unique challenges and strategic goals, ensuring real impact—not just tech buzz. We bring deep business insight to drive measurable value. AI should work for you, not the other way around.

  • Co-innovating the future of GenAI

    We understand the importance of rapid innovation and will work with you to shape the GenAI technology roadmap, leveraging our AI Benchmarking research tool to provide the latest market trends and insights. Our agile approach accelerates the journey from idea to impact, adapting to evolving markets, technologies and customer needs to deliver real business value faster.

  • Our platform expertise and insights

    We deliver AI solutions across platforms with real business impact – not just innovation hype. By applying our cutting-edge technology knowledge with our industry and functional expertise, we ensure that AI works for you, unlocking efficiencies, insights and growth.

Understanding challenges & key pain points in AI transformation

Enable: empower people with AI

 

Organizations struggle with AI adoption, unsure how to integrate tools like GPT and Copilot into daily workflows. Employees lack AI skills, slowing productivity gains. Organizations risk inefficiencies by failing to capitalize on AI-powered productivity.

Common questions & answers:

  • How can AI improve our employees' productivity?
    AI streamlines tasks, augments decision-making and automates workflows.
  • What’s the best way to start using AI in my organization?
    Start with high-value use cases, invest in AI skills and deploy in sprints.
  • How do we ensure responsible AI use?
    Implement early AI guardrails and develop governance frameworks.

How we solve it:

  • Identify high-value AI use cases & model value opportunities.
  • Augment employees with AI skills & treat AI as a co-pilot.
  • Deploy AI across functional areas & implement AI-driven workflows.
  • Introduce simple AI models & configure solutions to fit business needs.

Embed: empower businesses with AI

As AI adoption grows, companies struggle to align AI with strategy, redefine processes, and scale AI across functions. Trust in AI remains a concern, and AI integration is fragmented across the enterprise.

Common questions & answers:

  • How can AI reshape our business processes?
    AI automates workflows, improves decision-making, and embeds intelligence into products.
  • How do we build trust in AI across the organization?
    Strengthen governance, ensure transparency, and deploy explainable AI models.
  • How do we align AI investments with business strategy?
    Define AI OKRs, redesign the operating model and curate enterprise-wide data.

How we solve it:

  • Align strategy & OKRs with AI-driven goals.
  • Embed AI into value streams & process workflows.
  • Redesign operating models & reshape the workforce.
  • Build an AI development ‘factory’ & train domain models.
  • Strengthen cybersecurity & ensure AI trust frameworks.

Evolve: AI-driven innovation & ecosystems

Companies are facing industry disruption but lack AI-powered ecosystems and strategies for continuous AI innovation. Scaling AI across partnerships and leveraging AI-driven models to compete effectively remain key concerns.

Common questions & answers:

  • How can AI help us stay ahead of the competition?
    AI creates new business models, drives ecosystems and increases competitive differentiation.
  • What is AI’s role in ecosystem-driven innovation?
    AI integrates workflows, powers inter-organizational systems and drives network effects.
  • How do we scale AI beyond our organization?
    Develop ecosystem strategies, deploy AI agents across networks and leverage domain models.

How we solve it:

  • Define & model AI ecosystem value.
  • Deploy AI-powered platforms for trust & security.
  • Extend AI capabilities with partners & inter-organizational workflows.
  • Leverage domain models & AI-optimized cloud solutions.
  •  AI-driven models to compete effectively remain key concerns.

Success stories and partnerships

Optimizing Contract Management with AI: Reducing Value Leakage

KPMG helped ensure invoice accuracy, reconcile data across systems and prevent contract overspend. Manual efforts were time-intensive and increased the risk of financial leakage.

  • Extracting key data – Collected consumption, invoice and contract data, including SLAs and commercial agreements.
  • Analyzing discrepancies – Compared invoice details with contractual terms, identifying discrepancies and potential overspending.
  • Actionable insights – Provided contract owners with clear, auditable insights to verify, challenge and recover overspends.
  • Proven impact – Identified 4.5% overspend in engineering supply chains and an average of 3-5% recoverable third-party overspend across billions in processed contracts.

By leveraging AI-driven cognitive contract management, the client now achieves financial accuracy, reduces leakage and strengthens contract compliance.

Scaling AI driving efficiency, cost savings and innovation 

Worked with a client to adopt and scale M365 Copilot across the organization and to embed AI into key business functions.

  • Maximizing productivity – Identified high-value use cases, developed user personas, and optimized workflows for increased efficiency.
  • Driving cost savings – Pinpointed key cost-saving opportunities, reducing costs with external providers by leveraging M365 Copilot functionalities.
  • Improving R&D innovation – Mapped critical processes, measured AI-driven efficiencies and supported targeted adoption within functions.
  • Measuring ROI – Built a framework to track adoption, quantify AI impact and continuously identify new efficiencies.

By embedding AI into daily operations and strategic functions, the client is now set to drive enterprise-wide transformation and innovation.


KPMG Switzerland is the Swiss Microsoft Country Partner of the Year 2024, recognized for driving AI transformation with Azure OpenAI and Copilot for M365. By working closely with Microsoft and our clients, we increase productivity, reduce costs and ensure compliance, shaping the future of AI in business.

 

Submit your interests & questions

If you’re ready to embark on the AI journey, we’ll facilitate every step of the transformation, leveraging our expertise and past client engagements to help your business thrive and stay ahead of the curve.

Start your AI Transformation now!

Meet our experts

João Adams Vieira

Director, AI Lead, Technology Advisor

KPMG Switzerland