Principal, Customer Advisory, Connected Commerce, KPMG US
Principal, Customer Advisory, Connected Commerce
Kevin Doohan is a Principal in KPMG Advisory, focused on Digital Commerce and Digital Channel enablement based out of Chicago.
He has deep experience in digital strategy, program management, customer experience design, digital business operations, marketing, commerce, content, and go-to-market strategy.
Kevin partners with client executives on transformational journeys to ensure both the Voice of the Customer and the Voice of the Business are taken into consideration while weighing the internal factors on the cross-functional dependencies and technical solutions. Leveraging years of experience with many clients across various regions, Kevin helps his clients to see around corners and to help identify potential pitfalls before they are realized.
Kevin has over 20 years of B2C, B2B2C & B2B experience working in many different commercial sectors on various digital programs from planning through execution. Leading these digital transformations for his clients while developing richer online experiences for their customers.