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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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Microsoft | Switch up customer engagement

KPMG Powered Enterprise Marketing, sales and service enabled by Microsoft

Transform with leading practice at your fingertips

Preparing for the future starts with a customer-centric strategy. With customers empowered to easily switch products or providers, it’s critical to provide the right service in the right channel at the right time. Any strategy to meet this need will require a connected front office able to leverage almost every company-wide resource—all the while improving the customer experience and reducing cost.

Introducing Powered Enterprise Marketing, Sales and Service

The KPMG Powered Marketing, Sales and Service enabled by Microsoft is a transformation solution, bringing the connected front office to life. It combines deep process knowledge with cloud technology, automation and global delivery capabilities to maximize performance, efficiency, and value.

KPMG accelerators allow customers to tap straight into advanced organizational design, leading technology, processes, and operating models. The KPMG Target Operating Model allows customers to tap straight into advanced organizational design, leading technology, processes, and operating models. It builds on decades of experience and investment in business processes and technology applications.

Through Powered Marketing, Sales and Service, KPMG shows customers the art of what’s possible and works with them to achieve it.

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Switch up customer engagement

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Meet our team

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Jesse Loscalzo
Principal, Advisory, KPMG US

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