KPMG asked executives to share their priorities and concerns as they navigate the rapidly changing retail landscape.
Disruption is nothing new in retail. The past few years have been ripe with compound volatilities squeezing the industry’s already tight margins. While high input costs, supply chain challenges, increasing labor costs, and shifting consumer behavior are putting sustained pressure on profitability, retailers with an appetite for business wide transformation and increased agility have not only weathered these disruptions, but have also uncovered new sources of value and growth despite them.
Across a series of surveys, KPMG asked consumer products and retail executives to share their top priorities and pressing concerns as they navigate the rapidly changing retail landscape. Among the findings:
68%
are pursuing enterprise transformations. On average, organizations were undertaking 3 or more transformations across the business.
89%
believe transformations to be accelerating. Of those, 91% say the need to improve profitability and financial performance is the main driver of acceleration.
76%
want to use technology to address labor shortages.
21%
of consumer and retail executives say they’ve seen gains of 11% or more in profitability or performance from investments in data and analytics.
Retail Finance Transformation | Unlocking Efficient Growth
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