Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more

Six key considerations for successful process mining

Before embarking on a process mining project in your organization, consider six key recommendations to increase your chances of success

a man and woman sharing a laptop
KPMG and Appian

Though we may not always be aware of it, we are constantly interacting with processes that organizations rely on to keep their operations running smoothly.  For this or any other process, as long as things run smoothly, there’s little to worry about.  But when you start to notice delays, discrepancies, bottlenecks, or other issues that impact the efficiency of your processes, the situation needs to be rectified before it causes financial or reputational harm.  But when processes are long-running and complex, how do you pinpoint exactly where the issues are? 

Process mining allows you to analyze your processes – down to the individual tasks – and creates a visualization that depicts how work flows, where it gets stalled, where tasks are repeated or skipped, or where unnecessary steps are added.  This visual format makes it easier to identify the issues and guide your optimization initiatives. 

So how do you get started with process mining?  Before embarking on a project in your organization, consider these six key recommendations to increase your chances of success.

  • Take a fact-based approach to increase your chances of success
  • Be strategic and tactical, or “stractical”
  • Don’t ignore modeling/engineering skills
  • Think continuous–not one time
  • Focus on quick data rather than big data
  • Use simulation and prediction to generate enterprise value.

Dive into our thinking:

Six key considerations for successful process mining

Download PDF

Meet our team

Image of Rey Villanueva
Rey Villanueva
Principal, Advisory, Digital Lighthouse, KPMG US

Thank you!

Thank you for contacting KPMG. We will respond to you as soon as possible.

Contact KPMG

Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Job seekers

Visit our careers section or search our jobs database.

Submit RFP

Use the RFP submission form to detail the services KPMG can help assist you with.

Office locations

International hotline

You can confidentially report concerns to the KPMG International hotline

Press contacts

Do you need to speak with our Press Office? Here's how to get in touch.