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What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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Human firewalling

Learn five steps to promote secure behavior and address the human factor in cyber security

What is human firewalling?

How KPMG can help: Cyber Security Services

The term human firewall is used to describe people who follow best practices to prevent as well as report any data breaches or suspicious activity. 

While firewalls and other technologies can be the bedrock of an organization’s cyber security program, they can’t protect everything. Many studies show that a large percent of reported breaches include some element of human error.

Employees are busy, and it’s easy for inattentive or uninformed workers to be fooled by malicious email. With remote working set to continue, it is more critical than ever that organizations protect themselves and their people from attacks.

T-Shirts and coffee mugs don't cut it anymore. A modern cyber security program projects a consistent message that cyber security is part of how we do business. Cyber security awareness needs to evolve from an event to an integral part of who we are as a company.

Fred Rica

KPMG Principal, US Cyber Security Services

In Human Firewalling, we explore the five steps to increase awareness and build an integrated, holistic approach to employee communication around cyber security. Read our paper to learn more about how to elevate employee behavior from conscious choice to integrated habits.


Take advantage of the science behind adult learning techniques


Use change management to reinforce behaviour


Make training more fun with innovative technology


Personalize the experience to make it memorable


Organize around a theme that's communicated regularly

Dive into our thinking:

Human firewalling

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Meet our team

Image of Matthew P. Miller
Matthew P. Miller
Principal, Advisory, Cyber Security Services, KPMG US

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