Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more

KPMG technology, media, and telecommunications technology insights report

KPMG reports on the state of technology, media, and telecommunications industry digital transformation, automation, artificial intelligence, and machine learning

Digital to the core

In May and June 2022, KPMG U.S. surveyed 1,052 U.S.-based, executive-level technology leaders across eight broad industry sectors. The 2022 KPMG U.S. Technology Survey Report covers the current state of their organization’s digital transformation journey, the challenges they are facing along that journey and their planned technology investments. This technology, media, and telecommunications industry insights report highlights the most significant differences in the survey findings for the 150 technology leaders in the technology, media, and telecommunications sector relative to all sectors represented in the survey.

Key findings

While the biggest tech companies are widely acknowledged to be leaders in developing and deploying cutting-edge technologies, our survey finds the technology, media, and telecommunications (TMT) sector scoring itself modestly in a number of important areas. One possible explanation is that these companies, with a deep appreciation for technology’s ever-growing potential, are more keenly aware than others of the gap between current capabilities and the future that lies ahead.

2022 KPMG U.S. Technology Survey Report

Rising costs, economic uncertainty, geopolitical fractures, and a global talent crisis have created arduous conditions for today’s businesses. But as the results from our 2022 KPMG U.S. Technology Survey show, many organizations are turning to new and emerging technologies to strengthen customer loyalty, enhance their products and services, protect market share, and win new business.
Learn more

Here are a few highlights:

Compared to other sectors, TMT executives report a mixed record progressing against their digital agendas.

Percentage who say they’re proactive in progressing against their strategy and continually evolving in the following areas:

  • AI and automation (28% vs. 40%)
  • Cloud (42% vs. 48%)
  • Cyber security (42% vs. 42%)

Yet they’re reporting some impressive results:

  • Say they’ve been very or extremely effective using digital technology to advance business strategy (72% vs. 66%)
  • Have deployed robotic process automation with a positive ROI (70% vs. 50%)
  • Have progressed against strategy in digital transformation (52% vs. 44%)

TMT executives report significantly different priorities and challenges:

  • Customer/user experience is a priority for investment in the next 12 months (63% vs. 56%)
  • AI/ML as a top-five area of investment over the next 12 months (37% vs. 48%)
  • Lack of executive buy-in and/or investment approval from leadership is limiting progress against their AI/automation agenda (39% vs. 19%)

Download the full report and discover how KPMG can help you with digital transformation.

Explore more

This is Speed to Modern Technology

Our 15,000+ technology professionals have a wide range of specialties, from AI to analytics and 5G to blockchain. But they’re all dedicated to just one thing: helping technology leaders succeed by accelerating their transformation efforts — starting now.

Thank you!

Thank you for contacting KPMG. We will respond to you as soon as possible.

Contact KPMG

Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Job seekers

Visit our careers section or search our jobs database.

Submit RFP

Use the RFP submission form to detail the services KPMG can help assist you with.

Office locations

International hotline

You can confidentially report concerns to the KPMG International hotline

Press contacts

Do you need to speak with our Press Office? Here's how to get in touch.