Intelligent Automation

Intelligent Automation

Intelligent Automation encompasses a spectrum of technologies to help alleviate pain point

Intelligent Automation encompasses a spectrum of technologies to help alleviate pain point

Unlock Operational Excellence

At the heart of Intelligent Automation (IA) is efficiency. IA is used to mitigate common pain points most organisations face; cost pressures, operational risks, errors and backlogs. Vast resources are deployed to ‘keep the lights on’.

IA empowers your workforce to be more productive and innovative, and can improve your companies’ operating models through increased efficiency, improved accuracy and speed to empower organisations to focus on client centricity.
 
If you look at your operation and can see areas of process improvement, IA is something you should be exploring. Speak to one of our team to find out more.
 
IA can be split into 3 levels:

Level 1:
Basic

Robotic Processing Automation
  • Does not interfere with underlying architecture
  • Processes structured data (spreadsheets, data present in relational databases etc.)
  • Rule based and used for transactional tasks (mimicking human virtual interactions)
  • Faster benefit realisation
Level 2: Enhanced

Machine Learning Tools
  • Higher accuracy and confidence level
  • Applies business rules to make sense of the data
  • Processes unstructured data (scanned documents, images, PDFs etc.)
Level 3: Cognitive

Artificial Intelligence tools
  • Complex analytics and decision making
  • Reasoning, perceiving, interacting with the environment variables and problem solving
  • Performs cognitive tasks previously done by humans

 

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