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KPMG government and public sector technology insights report

KPMG reports on the state of government and public sector digital transformation, automation, artificial intelligence, and machine learning

Digital to the core

In May and June 2022, KPMG U.S. surveyed 1,052 U.S.-based, executive-level technology leaders across eight broad industry sectors. The 2022 KPMG U.S. Technology Survey Report covers the current state of their organization’s digital transformation journey, the challenges they are facing along that journey and their planned technology investments. This government and public sector industry insights report highlights the most significant differences in the survey findings for the 150 technology leaders in the government and public sector relative to all sectors represented in the survey.

Key findings

Our survey shows that government and public sector technology leaders are making strong progress in their cloud agendas compared to those in other sectors. More say they’ve completed their cloud migrations than all other sectors except for one, for example. Success in data and analytics and with some other advanced technologies, however, is proving to be more challenging.

This is Speed to Modern Technology

Our 15,000+ technology professionals have a wide range of specialties, from AI to analytics and 5G to blockchain. But they’re all dedicated to just one thing: helping technology leaders succeed by accelerating their transformation efforts — starting now.

Here are a few highlights:

Government and public sector organizations have had a strong start on cloud compared to all other sectors:

55% vs. 48%

Say they’re proactive in progressing cloud strategy and continually evolving

42% vs. 34%

Say cloud has lowered total cost of ownership

40% vs. 31%

Report ERP/application portfolio is fully cloud, or moving toward fully cloud but integrated and seamless

They report quite different drivers of their digital transformation:

55% vs. 45%

Improve enterprise agility and modernization

55% vs. 52%

Accelerate customer centricity/engagement

33% vs. 27%

Advance ESG (environmental, social, governance) priorities/commitments

Finding a positive ROI with their technology investments, however, is a bit more challenging:

21% vs. 50%

Robotic process automation

18% vs. 30%

Vision systems

77% vs. 82%

Machine learning

Dive into our thinking:

2022 KPMG U.S. Technology Survey Report

Government and public sector industry insights

Download PDF

Meet our team

Accelerating business transformation requires speed of insights and deep expertise.

Our professionals immerse themselves in your organization, applying industry knowledge and innovative technology to deliver sustainable results. Whether it’s helping you lead an ESG integration, risk mitigation, or digital transformation, KPMG creates tailored, data-driven solutions that help you deliver value, drive innovation, and build stakeholder trust.

Image of Viral Chawda
Viral Chawda
Principal, Innovation & Enterprise Solutions, KPMG US
Image of Andrew Gottschalk
Andrew Gottschalk
Partner, Health & Government Solutions, KPMG US

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