People and Change

People and Change

We assist our firms' clients with: behavioral change management; talent development; organization design and development & HR function optimization.

People and Change

Organizations are operating in a constantly and rapidly changing world and managing and maintaining a strong workforce in such an environment is challenging. However, it also presents a strategic opportunity for the HR function to enable a profound transformation, converting the full potential of an organization’s people into financial performance and market value.

You too can capitalize on this opportunity. KPMG People & Change professionals can help you navigate, implement and sustain transformational change to drive unprecedented levels of performance. Our core service offerings include:


HR Transformation

Our HR Transformation team helps create leading people functions by aligning HR and business strategy, and putting the appropriate structure and capabilities in place to enable HR to deliver value to the business.  Given our significant experience in HR technology, we can also assist with the selection and implementation of fit-for-purpose HR tools and technologies. 


Behavioral Change Management

Behavioral Change Management is an approach used to manage the people, process or system factors of change to achieve intended business outcomes. We can work with you to design and develop programs emphasizing effective leadership, sponsorship and individual ownership. The aim is to build demand for change, generate improved business performance and mitigate risk arising from an inability or reluctance to change.


Talent Management

Your organization is unique, as is the mix of talent required to deliver on your business strategy. We can work with you to recruit, develop and retain your talent so that current and future needs of the business are met, and strategy and targets are achieved.


Workforce Intelligence

Through analytics, we can help you understand current workforce supply and identify future workforce demand. In addition, we can help align your workforce with business strategies to enable you to define and monitor workforce plans and bridge critical gaps.  We can also assist with defining your analytics strategy and support your journey in embedding analytics intoeveryday people practices.


Organizational Design for Performance

To enable you to achieve and sustain your organizational strategy and vision, we will work with you and your team in the design and implementation of organizational structure, processes and supporting infrastructure, including governance, capabilities, systems and values. 

We have advised and assisted clients in transforming their organizations through the:

  • creation of a vision and case for change in line with a company’s new business strategy
  • creation of a capacity for change to ensure more agile and functional teams
  • provision of rigorous change leadership and project management office for a large HR technology implementation
  • development of a fit-for-purpose talent management strategy, including methods for attracting and retaining top talent
  • design of industry/sector manpower plans against the backdrop of economic restructuring and transformation
  • establishment of a new delivery mode by leveraging shared services, outsourcing and off-shoring.


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