KPMG Managed Services

Gain and sustain advantage in digital transformation

In an environment of constant change, you can only go so far with traditional managed services focused mainly on labor arbitrage for transactional work.

What if you could use managed services to build functions that pivot at the speed of the market? To gain and sustain innovation, resilience, and other outcomes?

KPMG member firms make this possible with managed services that are transformational, not transactional.

Managed services that go beyond

As strategic collaborators, KPMG professionals help you create effective operating models. So whether you’re modernizing a process or transforming an entire business function, you can turn your vision into long-term value.

Combining advanced technology with industry-specific expertise, advisory capabilities, alliances, and change management, KPMG firms help take you:

Beyond the back office, transforming high-value processes throughout your business—both non-core and core.
Beyond cost savings, helping you drive outcomes from stakeholder trust to customer retention, while reducing operational costs by as much as 15 to 45 percent.
Beyond technology, with services that are tech-enabled but strategy-led. So you can accelerate your journey, sustain it, and move ahead of competitors—while limiting disruption and risk.

Operationalize your growth ambition with KPMG Managed Services to help you:

Accelerate transformation

Quickly respond to market change

Build and sustain stakeholder trust

Access specialized talent

Generate insights

Retain customers and employees

Your transformation journey partner, from vision to value

Accelerated transformation is the path to sustained advantage, but in a world of constant flux, transformation is not a destination. By the time you get there, “there” has already moved on.

That’s why it’s not enough to just transform. Many companies need to do so continually—with flexible models that keep evolving.

KPMG firms can help you create these operating models, delivering processes on a subscription, as-a-service basis that’s designed to provide:

Predictable costs
Meaningful outcomes
The option to flex up or down to meet fast-changing needs
Operational excellence
A superior client experience
Any-shore delivery

KPMG Managed Services helps you capitalize on emerging technologies, get valuable insights from your data, and quickly flex to meet changing requirements in areas like:

Client stories

Stabilizing your future amid a constantly shifting landscape

As well as reducing the total cost of operations by 15-45%, we have a track record of high-net promotion scores, meeting or exceeding 99% of Service Level Agreements. These client stories highlight KPMG firm work around the globe:

A focus on relationships and results

Strategic collaboration

Advanced technologies are critical for the operations of the future, but true transformation is always human, with people and tech working in harmony. That’s why KPMG firms bring as-a-service solutions from proprietary cloud tools to leading global platforms, backed by credentialed KPMG specialists and advisory services.

Board-level credibility

When transforming your business, deciding who to trust with your high-value processes is crucial. At KPMG, our professionals deliver with precision, providing the subject-matter expertise and clear communication that have been the foundation of our reputation for decades.

Leading alliances

KPMG firms have alliances with some of the world’s leading technology providers—including Microsoft Azure OpenAI, Oracle, Workday, and others—plus a robust in-house portfolio of automation. So your transformation can benefit from relevant digital capabilities, along with KPMG professionals’ knowledge, experience, and commitment to continuous process improvement.