Unlocking strategic outcomes

The rise of next-generation managed services in enterprise technology

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In today's rapidly evolving business landscape, relying on traditional managed services for enterprise technology is no longer sufficient. Companies need a new approach that goes beyond stability and embraces the challenges of constant change. That's where next-generation managed services come in.

Unlike their predecessors, modern managed services providers combine advanced technology, industry-specific expertise, and leading practices to transform cloud software into a strategic platform. By leveraging these services, companies can achieve a wide range of outcomes, from cyber resilience and rapid innovation to regulatory compliance, organizational agility, and faster expansion into new markets.

However, it's important to remember that technology alone is not enough. Competitive advantage comes from not just the software itself, but also how it contributes to growth, optimization, and performance.

  • 46% of tech leaders say they are behind on their data & analytics strategy.

    Source: The Future of IT, KPMG International, 2024

  • Competition for IT talent is intensifying, with 30-70% of data, security and development jobs going unfilled.

    Source: The Future of IT, KPMG International, 2024

  • 84% of chief compliance officers anticipate higher regulatory expectations and scrutiny in the next two years.

    Source: KPMG Global Chief Ethics and Compliance Officer Survey, 2024


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Unlocking strategic outcomes

The rise of next-generation managed services in enterprise technology

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Our people

David J. Brown

Global Head, Managed Services, KPMG International and Principal, Advisory,

KPMG in the U.S.


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