The current financial crisis and increased focus on individual and societal learning outcomes - coming hot on the heals of the post-Covid shift towards hybrid working and engagement - is putting significant stress on already ailing IT infrastructure. To succeed, the HE sector will need to embrace new technologies and ways of working that support:
- sensible simplification and standardisation of processes;
- more effective promotion of self-service and data ownership, and;
- take full advantage of the longer-term benefits of AI and machine learning.
Traditional, piecemeal approaches to IT augmentation and investment are no longer tenable. To genuinely ‘move the dial’ in terms of end-to-end student lifecycle management and get the most out of investment in technology, Higher Education providers will need to embrace the cloud, reconsider their dependence on monolithic administrative systems, and take a far more holistic and strategic approach to service design.
Those who succeed will be those that align their people, operational and technology strategies around a single, seamless model of delivery.
And that’s where KPMG's Powered Student comes in.