The global pandemic has reframed how we think about the world of work. It has helped us challenge fundamental assumptions. The definitions of physical office, flexible working, skills and capabilities, and the qualities of leadership needed have now changed. This creates new challenges for your workforce and its learning, and thus for your HR function, as well as new opportunities and possibilities.
But this change has already been happening for a long time. Automation, big data and machine learning are combining to fundamentally re-shape our workforces. The ESG agenda – particularly climate change, and the importance of inclusive workplaces – is also redefining how we think about and organise work.
